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Participant
January 25, 2019
Question

Images not opening in Photoshop when transferred from Lightroom

  • January 25, 2019
  • 4 replies
  • 684 views

I note that many users have had problems when trying to "edit in Photoshop"when trying to do so from inside Lightroom where the picture opens but that all the editing options are greyed out.  I do not have the same problem!  I my case when I click on "edit in Photoshop 2019" Photoshop opens and stops at a grey screen- the picture simply is not there! 

This occurs whether I start Photoshop before trying to transfer the picture or just allow Lightroom to open it for me.

I can open an image directly from my hard drive by right clicking and selecting "open with photoshop 2019" so I suspect not a Photoshop problem.

Using Photoshop 20.0.2 and Lightroom Classic 8.1, which I believe are the latest version of each.

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    4 replies

    GoldingD
    Legend
    January 25, 2019

    One odd possibility, in LR, have it show image location in finder, make sure you are pointing to the correct image file.

    Participant
    January 25, 2019

    OK I seem to have solved the problem for now.

    When I imported the images into LR for the first time, I had the programme copy them to an external drive as well as importing them onto the Hard drive, thus I hd a back up of my images.

    I have now “ejected” the external drive, and images open in PS from LR with n problem- with or without LR adjustments. I am very happy.

    I have yet to see what happens if (when) I reconnect the external drive!

    Thanks for your help so far!

    GoldingD
    Legend
    January 25, 2019
    GoldingD
    Legend
    January 25, 2019

    Using google to research this, several possibilities are discussed but nit absolutely  proven, one issue being fixing more than one symptom or hunch at a time.

    some if the thoughts, not in a particular order

    1. When In PS (via edit in PS from LR) verify OS version. Older version mitcmatch. Does not seem likely, but check.

    2. Buggy install if NIK plugins

    3. Need to reset preferences in PS (and if you try that, do LR as well)

    one link https://www.lightroomqueen.com/community/threads/lightroom-cc-launches-photoshop-but-image-never-appears-there.28022/

    P.S. not that this is the issue, but verify your ACR version (11.1), would cause a mitchmatch, not a failure

    Community Expert
    January 25, 2019
    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    Participant
    January 25, 2019

    I have visited both the sites you suggest and have done everything mentioned in them - downloading the ps_picker plugin, reinstalling LR and PS and I still have the same problem. i am open to any ideas please!