Participating Frequently

Question

Images Will be Removed from Lightroom Mobile When Sync is Enabled Pop-Up

Forum|Forum|9 years ago
April 27, 2017
6 replies
2033 views

Come on Adobe! I don't want to use Sync, or have my catalog synced, nor do I want any of my collections synced in any way to the cloud.

Now, no matter what I have my sync settings, per catalog or per collection, whether on or off, if I simply remove a photo from a collection in LR, I get this pop up every single time I remove a photo from a collection.

Talk about a workflow killer! How do I get this to go away?

This topic has been closed for replies.

G

gregorydewode

Inspiring

Hello,

I am having this problem... I accidently pressed something to do with sync... Up until now I've never seen this message come up, now every time I remove a photo from a collection this pop-up comes up. This is seriously driving me crazy. I've tried pausing sync - the message still comes up. I've looked in preferences but can see no Mobile section?? I am using Lightroom Classic. Please help!!

G

gregorydewode

Inspiring

OK - deep breath - I have found the solution. I right clicked on the collection folder and selected 'Stop syncing with Lightroom Mobile'

I am so relieved haha.

M

Michael Einreinhof

Participant

gkphoto - I have the same problem and it drives me crazy. Have you found a solution?

I do use sync, I enjoy culling through images away from my desk, but the warning and little flying circle drive me nuts!

John Beardsworth, I don't know what your not understanding and I'd hope an ACP would have a more "professional" response then "time to follow my advice". If we're in a synced collection, new or old, and I remove an image from the collection - I receive a popup saying "Images will be removed from Lightroom mobile when sync is enabled" EVERY SINGLE TIME!!

Yes, I have synced folders

Yes, sync is currently paused (I don't like to always have it running and slowing things down)

Yes, gkphot obviously has a folder checked for sync...

..but WHY DOES THE NOTICE HAVE TO COME UP EVERY TIME!!!

Would it kill them to put a "Don't show this warning again" checkbox?!?!

Deleting all mobile data is not going to help this problem.

john beardsworth

Community Expert

If you don't want that message, but you wish to continue using Mobile, enable Sync. Why no "don't show again" box? Because it's an important message, people check the box, forget they did it, and then need help.

Thanks, but when I need a lecture on being "professional" I'll come and beg for your wisdom....

M

Michael Einreinhof

Participant

There's lots of important 'tips' when you first open Lr, and you can disable them. We were just wondering how to disable this one.

Sorry to offend your ego, John. I should have known from the camera-holding profile pic that you are a professional.

I'm done with feeding time.

G

gkphotoAuthor

Participating Frequently

Ok, will try that, thank you. It's a wonder to me why Adobe is turning into Apple and using annoying messages like this to FORCE its customers to utilize new features. I just want to keep using Lightroom like I have for years without ANY of it being on the cloud.

john beardsworth

Community Expert

This isn't forcing you to do anything. It is potentially useful information if you use Mobile, and you had begun to do so when those collections were synced. Switching off sync - "pausing" it - isn't enough to let Lr assume you want to have no syncing activity ever.

G

gkphotoAuthor

Participating Frequently

What if I don't want to use Mobile? Then it's unwanted behavior that's detrimental to software functionality.

Let's look objectively at what happened here.

1) I updated Lr via Creative Cloud, didn't change ANY syncing settings whatsoever, didn't even know they were there,

2) And then all of a sudden when I do a task I've done 1,000,000 times before - use the "delete" key to remove a photo from a collection in Library module - I get a workflow killing warning EVERY SINGLE TIME i remove a photo.

3) I have to then go in to settings and turn off a feature I didn't turn on to get this to stop.

Sure, new features are great, but why not just add a high level preference "do not use Sync/Mobile" for those of us that just want to use a LR catalog in an office on a Desktop computer with no mobile features?

D.A.R

Legend

Have you tried signing out of sync?

Upper left of Lr window click on the nameplate or the Lr icon.

Choose to stop syncing.

G

gkphotoAuthor

Participating Frequently

I have tried this - when I sign out of sync, then regardless of whether Sync is enabled or disabled for the particular collection, this warning pops up when images are removed from it.

john beardsworth

Community Expert

Go into Preferences, Mobile and delete all mobile data. Or see if you can find a use for LrMobile - many people have done so.

G

gkphotoAuthor

Participating Frequently

Anyone else seeing this issue?

Just Shoot Me

Legend

Where are you removing images from.

If you are in a Collection that was at one time or is shown as being synced with LR Mobile but you stopped syncing that is why you are seeing that warning.

When you remove images from a Collection they are just Removed from that Collection. Not from the LR catalog, a database file, or from your hard drive.