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Participating Frequently
April 14, 2022
Answered

import button

  • April 14, 2022
  • 1 reply
  • 1149 views

Every time I click on the image import button, the program immediately freezes. This goes on all day long. What is the problem? The latest version of the application is installed

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Correct answer dj_paige

Unfortunately it didn't help. I disabled OneDrive autoload, rebooted the computer. I turned on Lightroom, but when I clicked the import button, it also freezed.


Try removing any devices that are in USB ports like cell phone, tablets (like an iPad), drawing device, and anything else in USB ports should be removed; except of course you need to leave the keyboard and mouse attached. (If you use a wireless keyboard or wireless mouse, than leave the bluetooth in the USB port as well).

1 reply

dj_paige
Legend
April 14, 2022

What software are you using? What version NUMBER?

 

What operating system are you using? What version NUMBER?

 

Are there any error messages? If so, please quote the exact complete unedited error message.

Participating Frequently
April 14, 2022

I have the same problem. LR 11.3,  MacOS 12.3.1, mac Mini M1.
There are no erreor messages. The import Dialog disapears ( is no longer visable) and the import is done in the backround.

dj_paige
Legend
April 14, 2022

@Norbert Bazin this is a different problem with different symptoms, and belongs in its own new thread.