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R
RC Phillips
Participant
April 7, 2017
Answered

Import button grayed out?

  • April 7, 2017
  • 6 replies
  • 22750 views

My import button is always grayed out now.  I can't import anything.  I've deleted and reloaded Lightroom.  When I open a fresh new catalog the import button reappears, but when I open any of my backed up catalogs, there is no import button.  Thank you for any advice.

This topic has been closed for replies.
Correct answer RC Phillips

Thank you all for your replies.  It was the Import Button in the Library Module, and it turned out that resetting my Preferences brought the Import Button back to life.

6 replies

J
John Willis
Participant
July 16, 2017

I have same problem, how did you reset the preferences?

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
July 17, 2017

Some links on resetting the Preferences file-

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

https://www.lightroomforums.net/threads/resetting-the-lightroom-preferences-file-updated.25197/

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
R
RC PhillipsAuthorCorrect answer
Participant
April 8, 2017

Thank you all for your replies.  It was the Import Button in the Library Module, and it turned out that resetting my Preferences brought the Import Button back to life.

Just Shoot Me
Just Shoot Me
Legend
April 8, 2017

Are you in the Library module?

elie_dinur
elie_dinur
Participating Frequently
April 8, 2017

There are two Import buttons in the Lightroom interface; one at the bottom left corner of the Library module, the one to which wobertc referred, and one at the bottom right of the Import dialog page, to which joefry referred. Perhaps you should clarify which button you are referring to.

J
Joe Foe Toe
Legend
April 8, 2017

Are you aimed at a folder where all the images are already greyed/imported? If so, the Import button will be greyed out. Try putting a fresh image on Desktop?

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
April 8, 2017

No replies yet?

Can you access Import from the Menu (File>Import Photos and video)  or press [ Ctrl+Shift+i ] ?

Can you supply a screen clip showing the 'greyed' Import button?

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
S
stevemuss
Participant
June 11, 2022

nice one mate. That worked for me.. 

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