Import Button Missing!

Forum|Forum|5 years ago
November 12, 2020
3 replies
5351 views

I checked the box to use smart previews while editing but then the import button disappeared! I've unchecked the box and quit and restarted but I can't get the button back. It just gives the option to export. And now, every time that I quit LrC I get an error message that LR quit unexpectedly and asks to send a report.

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dj_paige

Legend

Did you try the menu item I suggested?

Anyway, I think @JP Hess 's suggestion will solve the problem.

trei58Author

Participant

I don't have the option in the menu to import images. I'm resetting my preferences now. I couldn't find a button so Jim's link was very helpful.

dj_paige

Legend

I have the menu command to import images

JP Hess

Inspiring

You might consider resetting your preferences. Doing so can help resolve a lot of strange issues.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

trei58Author

Participant

Thanks Jim, I'm resetting now.

dj_paige

Legend

"I checked the box to use smart previews while editing but then the import button disappeared!"

Do you mean the Import button in the Library Module at the bottom left? I do not have this problem when I check the box to use Smart Previews. Can you use the menu command File->Import Photos and Videos?

Before we can provide additional help, please provide the following basic information:

trei58Author

Participant

My LR version is 10.0 and I'm running it on Mac OS Catalina 10.15.7. The import button is missing in all collections including an empty collection. I also tried to open raw files outside of Lr using "open in application" and it wouldn't open those either. It just opened to an existing collection.

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