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Inspiring
January 10, 2017
Answered

Import Diaglog Window Keeps Popping UP

  • January 10, 2017
  • 5 replies
  • 7470 views

I am running Lightroom CC (updated version) on Windows 10 (updated) Pro. After the last Lightroom update, the Import dialog window started opening on its own. I have disabled the option to open it when a card is inserted. It was doing it last week and it stopped after I unchecked that option. It is still unchecked and today the Import Dialog box keeps opening. I don't know what else is prompting it to open. There are no images in the window.

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Correct answer needlepointerncREF

It stopped doing it today but it had stopped doing this a fews week ago too, so for now I will see how it goes.

5 replies

Participant
April 22, 2023

I've this ussue today. 

with new version of lightroom.

bobsmeets990
Participant
September 2, 2017

this is happening to me too... what can i do?

i'm running it on Win10pro too. Cant find any working sollutions eather

kind regards,

Bob Smeets

johnrellis
Genius
September 2, 2017

Did you try unchecking the option Edit > Preferences > General > Show Import Dialog When A Memory Card Is Detected, as previously suggested by Just Shoot Me: Re: Import Diaglog Window Keeps Popping UP

On Windows, when LR detects any new drive letter defined, it pops open the Import window.  (There are a number of reasons why your computer might be defining new drive letters.)

bobsmeets990
Participant
September 2, 2017

I unmarked them already and there are no devices plugged in to my laptop and still... i think i'm going to reinstall CC

needlepointerncREFAuthorCorrect answer
Inspiring
January 13, 2017

It stopped doing it today but it had stopped doing this a fews week ago too, so for now I will see how it goes.

Just Shoot Me
Legend
January 11, 2017

Unplug all USB drives and or devices connected to the USB ports on your computer and test.

Inspiring
January 12, 2017

Changing the Autoplay setttings did not help. I have not tried removing USB drives because I have several and my catalog is on one of them. I will do them one at a time. But, I have had these drives for a long time with Lightroom and had no problems until I updated Lightroom.

Just Shoot Me
Legend
January 12, 2017

One of the drives/devices you have connected LR thinks, is seeing it, as a card reader with memory card inserted. Also in LR make sure the option to "Show import dialog when a memory card is detected" is unchecked. It is in the Import Options section of the LR Preferences on the General tab.

Akash Sharma
Legend
January 11, 2017

Hi Needlepointernc,

Please backup your catalog and restore Preferences following Resetting Preferences in Lightroom CC/6

Let us know if that helps.

Regards,

Akash

Inspiring
January 11, 2017

That did not seem to help. Import dialog box opened again when Lightr

Per Berntsen
Community Expert
Community Expert
January 11, 2017

Check your Autoplay settings in the Control panel.

Make sure that they are set to Take no action for Pictures.