Import Issue - new computer

Forum|Forum|6 months ago
October 7, 2025
3 replies
133 views

I have been using a Macbook Pro for years. A year ago, I purchased a Macbook Air. Both computers were running the same OS. Lightroom will not import photos when using the Air, but will when using the Pro.

Lightroom reads the photos on both computers, but gives an error message that photos can't be downloaded only on the Air. All photos are being moved from a camera memeory disk to an external starage HD.

Thoughts or suggestions welcome!

macOS

A

Aleke

Community Manager

Hi @GJDives!

Just checking in to see if you're still running into that issue. Let me know when you get a chance!
If you do, did you try giving Full Disk Access to your Macbook Air? https://adobe.ly/4nbcqTq
Thanks so much,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

KR Seals

Community Expert

Your issue might be lack of permissions for the target drive. Try this.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

G

GJDivesAuthor

Participant

Thank you, I've been in contact with Apple with no resolution yet as I have been busy with other projects.

dj_paige

Legend

Lightroom (Lr icon) or Lightroom Classic (LrC icon)? What version NUMBER? Also what version NUMBER of your MAC OS? We need the version NUMBERs and not words like "latest" or "up-to-date".

Please quote the exact unedited word-for-word error message.

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