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Participant
August 12, 2025
Question

Import photos in Lightroom

  • August 12, 2025
  • 1 reply
  • 86 views

When I import photos, the information aof the photos are not updated and stay blank. I need to re-start Lighroom and then all informations are there.

1 reply

AxelMatt
Community Expert
Community Expert
August 12, 2025

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI