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deayala1
Known Participant
December 24, 2020
Question

Import Problem

  • December 24, 2020
  • 4 replies
  • 326 views

LR Classic 10.1 won't import photos from my desktop

This topic has been closed for replies.

4 replies

Bob Somrak
Bob Somrak
Legend
January 6, 2021

Have you given Lr permission to access the Desktop in Apple Preferences?

 

M4 Pro Mac Mini. 48GB
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    deayala1Author
    Known Participant
    January 7, 2021

    Thanks.  For some reason the desktop folder was unchecked.  Never happened before.  Workin now.

    GoldingD
    GoldingD
    Legend
    January 6, 2021

    ROLL BACK TO 10.0

     

    Many MACOS users have issues with LrC v10.1

     

    Appears current fix is to roll back LrC to v10.0

     

    (NOTE, some may even need to go back to v9.4 with resulting inability to open v10 catalogs)

     

    So try rolling back to v10.0

     

    https://www.lightroomqueen.com/roll-back-update-previous-classic/

     

    GoldingD
    GoldingD
    Legend
    December 24, 2020

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

     

     

     

     

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    deayala1Author
    Known Participant
    January 6, 2021

    Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
    License: Creative Cloud
    Language setting: en-US
    Operating system: Mac OS 10
    Version: 10.15.7 [19H114]
    Application architecture: x64
    Logical processor count: 4
    Processor speed: 3.4 GHz
    SqLite Version: 3.30.1
    Built-in memory: 8,192.0 MB
    Real memory available to Lightroom: 8,192.0 MB
    Real memory used by Lightroom: 407.6 MB (4.9%)
    Virtual memory used by Lightroom: 8,214.7 MB
    Memory cache size: 22.9MB
    Internal Camera Raw version: 13.1 [ 658 ]
    Maximum thread count used by Camera Raw: 3
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 0MB / 4095MB (0%)
    Camera Raw real memory: 1MB / 8192MB (0%)
    Displays: 1) 5120x2880

    Graphics Processor Info:
    Metal: AMD Radeon Pro 570

     

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/deayala122/Pictures/Lightroom/Lightroom Catalog-2-v10.lrcat
    Settings Folder: /Users/deayala122/Library/Application Support/Adobe/Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) Aurora HDR Pro
    4) Export to Photomatix Pro
    5) Facebook
    6) Flickr
    7) HDR Efex Pro 2
    😎 Luminar 3
    9) Luminar 4
    10) Nikon Tether Plugin
    11) Perfect Effects 8
    12) Perfect Effects Free

     

    I am using iMac Retina 5k 27" 2017, macOS Catalina 10.15.7

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    December 24, 2020

    See the screen capture for info needed when you are starting a new thread.

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
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