Importing problems

Hi, thanks for the help. I don't have apple photos. I am trying to import them from My Computer then Photos. I don't use apple.

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Lightroom Classic version: 11.3.1 [ 202204181225-f90ebff5 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19044
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.9GHz
SqLite Version: 3.36.0
Built-in memory: 8043.7 MB
Real memory available to Lightroom: 8043.7 MB
Real memory used by Lightroom: 660.8 MB (8.2%)
Virtual memory used by Lightroom: 685.7 MB
GDI objects count: 679
USER objects count: 2229
Process handles count: 1919
Memory cache size: 0.0MB
Internal Camera Raw version: 14.3 [ 1072 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 0MB / 4021MB (0%)
Camera Raw real memory: 17MB / 8043MB (0%)
System DPI setting: 240 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3200x1800
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: Intel(R) HD Graphics 620 (21.20.16.4542)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\debwh\OneDrive\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\debwh\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Facebook
2) Nikon Tether Plugin

Config.lua flags: None

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Subsystem : 82b9103c
Revision : 2
Video Memory : 128
Adapter #2: Vendor : 1414
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Subsystem : 0
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Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek High Definition Audio(SST))#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x38
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) HD Graphics 620
GL_SHADING_LANGUAGE_VERSION: 4.40 - Build 21.20.16.4542
GL_STENCIL_BITS: 8
GL_VENDOR: Intel
GL_VERSION: 4.4.0 - Build 21.20.16.4542
GPUDeviceEnabled: false
OGLEnabled: true
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Sorry, I don't understand completely but lightroom classic seems to be downloading stuff from one drive but one drive will not upload raw files for some reason. Could this have anything to do with my problem?

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Hi, It is Lightroom Classic version 11.3.1.

I installed it new. I already have Photoshop and Lightroom installed and they import with no problems but Lightroom Classic will not.

It will import some photos (which are on the drop down list of possible photos to import) but it will not ‘see’ the other photos which I know are on my computer. They do not appear on the options to download. The only time I ‘see’ them on a list is when I choose ‘FILE’ then ‘NEW CATALOGUE’ but whn I click on the file name I want to import it says ‘ *FILE NAME* already exists. Do you want to replace it?’

Thanks for your help
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