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C
Contre Jour
Participant
February 22, 2025
Question

Importing Video from Nikon Z8 failed using Lightroom Classic

  • February 22, 2025
  • 2 replies
  • 425 views

Hello

I faced a problem that my video did not import and Lightroom and Adobe Bridge both failed and stalled during import...
The import file format was 3840x2160 with 30p and the lenght was about 1 min.

Using the nikon file transfer software copied the file without a problem.
I also tried a much shorter video of about 10 second and lR and Bridge could import that file (that was to check if maybe the fileformat .MOV or the video format was the culprit.
Now after several tests I can say it is the adobe software which failed.
I do have had the latest version of the adobe suite updated automatically by the internet.

 

The imported file (using nikon file transfer) could be opened in adobe premiere pro.. no issue and the file
and format was not corrupt.

 

Mac: 15.3.1 (24D70)

Lightroom Classic 14.1.1.

Camera Raw 17.1

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

2 replies

C
Contre JourAuthor
Participant
February 24, 2025

Hello

long story short answer: No
The reason why I can say this so clearly is that the same camera, the same video format at close to the same time I made a 10 sec video, shortly before the video explained above of about 2 min.
the short video could be loaded without any issue by adobe lightroom. 
The longer video stalled - no progress..no information - 

Finally I used the original nikon software: Nikon transfer and this works..

S
Adobe Employee
shabreen_5781
Adobe Employee
April 16, 2025

Hi @Contre Jour ,

 

Could you please share us the video file with which you are facing the issue.

 

Thanks

A
Community Manager
AlekeCommunity Manager
Community Manager
February 24, 2025

Hi there @Contre Jour!

Some video file formats, like MOV and AVI, are container formats rather than specific video data formats. These containers can hold data encoded with various compression and encoding schemes. Lightroom can import these container files, but the ability to import the data depends on the codecs (specifically, decoders) installed.

By installing more codecs, you can extend Lightroom's ability to import and play some video file types. Many codecs installed in the operating system (Windows or macOS) work as components inside QuickTime or Video for Windows formats. Contact your hardware or software manufacturer for more information about codecs that work with the files your devices or applications create.

Thanks a bunch!

Alek 😊

 

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
C
Contre JourAuthor
Participant
March 2, 2025

this post is not a correct answer.. it is wrong..
3 times tested wrong..

there is no difference in the file format or codecs if the video is done for 10 seconds or 20 seconds..
the first one is working and the second one is stalled.. lightroom is corrupt.

 

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