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A
a.l.r.g.
Participant
January 3, 2025
Question

Incapacidad para acceder a Lightroom Classic en mi pc

  • January 3, 2025
  • 2 replies
  • 289 views
Buenos días.
 
He instalado Lightroom Classic en mi PC y también su producto Adobe Creative Cloud.
Mi Lightroom es un producto comprado el 06/02/2016.
He vinculado el arranque del Lightroom Classic a la pantalla de aplicaciones de Adobe Creative Cloud sin problemas. Cada vez que lo ejecuto me aparece una pantalla pidiéndome un ID de adobe que ya está en activo en la aplicación Creative Cloud. Si sigo los pasos que indica Lightroom y vuelvo a confirmar mi ID, Lightroom no hace nada. Si vuelvo a Creative Cloud siempre dice que falta la ID. Como consecuencia obvia de este comportamiento no me deja acceder al programa para tratar mis fotografías. Adjunto una imagen donde se ve la pantalla con el Creative Cloud de fondo y autenticado en él y el mensaje que saca Lightroom por encima negando que hay una ID y por tanto el acceso.
 
Desearía me dieran una solución porque así no puedo trabajar mis fotografías.
 
Muchas gracias.

2 replies

GoldingD
GoldingD
Legend
January 3, 2025

From your sceenshot:

 

 That screenshot from your Adobe Creative Cloud Desktop App shows a bit of confusing info. To start, why is it referring to Lightrooom 6, the very old perpetual version of Lightroom. That old Lightroom 6 and the Adobe Creative Cloud Desktop App should not coexist.

 

Do you have an Adobe Subscription? What Plan? Perhaps the Photography Plan?

 

Note that the screenshot also has one reference to the current Lightroom Classic v14.1.1.

 

I big question, is those notifications/alarms up top. If you look at them, is their anything of note?

 

A
a.l.r.g.Author
Participant
January 5, 2025

My confusion between Lightroom 6 and Lightroom Classic 14.1.1 was the quid of the problem. I uninstalled Adobe Creative Cloud correctly and use the offline method for register my Lightroom 6. Now works very nice as always.

 

Thank you so much.

dj_paige
dj_paige
Legend
January 5, 2025

Glad to hear it. @a.l.r.g. please mark an answer above as correct, this will help others find this solution.

dj_paige
dj_paige
Legend
January 3, 2025

Lightroom Classic did not exist in 2016. Are you referring to the old Lightroom 6?

 

You should be able to install Lr 6 via the "offline activation procedure". https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M580921

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