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dw24154351
Known Participant
December 13, 2024
Question

Incomplete Download from Camera 14.0.1

  • December 13, 2024
  • 3 replies
  • 338 views

Lightroom Classic 14.0.1

macOS Sonoma 14.7.1

 

I know I'm a dot release behind. I hinted at this bug in one of my other threads but I have a very obvious repeat.

 

Lightroom Classic sometimes does not download all the photos from a camera. In this case R5.

 

3 days of shooting. Typically under 5500 images per day.

 

First two days, I'm pretty sure (but now not convinced) Lightroom downloaded everything. (I"m hoping so because I erased the card after each day).

 

On the 3rd day, only 1400 images downloaded out of almost 6000 images. Because the magnitude was so different, I noticed. But could have imagined a scenario where I felt confident and repeated the erase process given the apparent success of Day 1 and Day 2. 

 

Lucky there was no Day 4. I may not have noticed. 

 

Bottom line is that there is a subtle irregular bug where Lightroom Classic concludes the download process without showing a failure message that says you started downloading 5500 images, but we only made it with 1400.

 

I've picked this bug up several times over the past few years. But has only been a small number of images. 

 

Today was signficant.

 

There is no fail safe.

 

I used to do a second download attempt many months ago to cross check. I've fallen out of that habit recently.

 

It would be good to have this bug confirmed and confirmed that it is fixed. I don't want to imagine explaining missing images to a client.

 

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. You can only file a bug report for the current version..]

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3 replies

dw24154351
Known Participant
December 13, 2024

I haven't ruled out whether the camera connection is failing. It definitely wasn't in "connected" mode when I check.

Ian Lyons
Community Expert
Community Expert
December 13, 2024

The behaviour you describe is one of the symptoms associated with selecting the SD card from the 'Devices' source. If not already doing so, then best you select the SD card from the 'Files' source. 

 

Note that 'Drives' is default source for SD cards, etc as it bypasses a longstanding macOS / LrC conflict.

dw24154351
Known Participant
December 13, 2024

Download = from camera to computer. Yes, I really mean import.

 

I guess I was thinking that it couldn't be upload since you don't push images from LRC up to your camera, so the logical inverse is download. But import makes more sense 😀

 

My manual back up solution is to drag my Lightroom folder structure which is an external thunderbolt drive to a NAS. That's manual. Time machine doesn't back up external drives to other external drives by default.

 

I never went to the cloud for photo storage. It's a large amount of data and when I first started we didn't have incredible internet speeds (we still don't). I also don't like my photos being stored on unencrypted servers or have any chance of being used to train machine learning models.

GoldingD
Legend
December 13, 2024

 

Incomplete Download

 

What do you mean by Download? To most of us the word download refers to a process on the Internet, to download from the Internet, files. In LrC most of us refer to the word Import. Now if you stored the photos on the cloud before using LrC, then yes, you could download (or sync). Now if you were using Lr, then you could upload to the cloud. to the Lr Album.

 

Perhaps I am being a pest, pickle about download vs import, but are we talking about the same software and same process??

 

I"m hoping so because I erased the card after each day)

 

Where do you keep the backups of your original photos?

And I hope that you create those backups at the outset, certainly before deleting from the card.

 

There is no fail safe.

 

Sure their is, Create backups before being destructive. Do not delete from that card until at least two backups exist in addition to the initial import (most would go with 3, as in 3-2-1 strategy). And do that ASAP as one should never ever trust a memory card, and as you should always assume a memory card is going to fail.

3 days of shooting. Typically under 5500 images per day.

That is a HUGE number f photos to import. When you import do you select COPY, Copy as DNG, or Add?

IMO, you should select ADD, that gets the images from the memory card to the hard drive in the shortest amopunt of time, and is not dependant upon LrC. And you might consider creating the backups at that point, before moving on to LrC Import. You use your OS File Manger to accomplish that. Then you use LrC to Import via ADD. Perhaps with minimum preview creation, etc. To get them into that catalog quickest.

 

If I was at say Yosemite National Park, and took hundred's of photos that Day, I would start the copy from my SD card to my hard drive, and go out to dinner, when I come back, I would create my first backup, Then I might bring up LrC and Import with minimum previews, likely no develop presets, just enough so I could do a bit of review.