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johnrellis
Legend
August 19, 2023
Question

Incomplete instructions in help article for deleting Camera Raw GPU Config.txt

  • August 19, 2023
  • 1 reply
  • 433 views

Step 3 of the instructions for manually deleting Camera Raw GPU Config.txt:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-3

 

says:

 

While it tells Mac users how to view the hidden Library folder, it doesn't tell Windows users how to view the hidden AppData folder. 

 

In Windows 11, the user should do the File Explorer menu command View > Show > Hidden Items. I don't know what the Windows 10 instructions might be.

 

Alternatively, the Windows instructions could tell the user to copy and paste this line into the File Explorer address bar:

 

%APPDATA%\Adobe\CameraRaw\GPU\Adobe Photoshop Lightroom Classic

 

and then delete Camera Raw GPU Config.txt.

This topic has been closed for replies.

1 reply

Rikk Flohr_Photography
Community Manager
August 20, 2023

That is a good catch. I've forwarded it onto Documentation for review. Moving it to discussions as it isn't a bug that Engineering will be tracking. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
August 22, 2023

The update should be pushed live shortly. 

Rikk Flohr: Adobe Photography Org