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anitaw76745870
Participant
November 14, 2017
Answered

Installations Issues for Lightroom (Please help)

  • November 14, 2017
  • 1 reply
  • 196 views

I purchased Lightroom from the Office Works website.  I have my serial number.  When the link to install was clicked a pop up appeared which was to create an icloud account.  I clicked no and not to ask me again.  Unfortunately it seems like it was an important part of the installation.

I then went through the process of downloading a trial thinking it will ask to purchase or enter in a serial number at the end of the trial.  It only asks me to purchase it which I don't want to do.  Does anyone have any ideas to help me?

    This topic has been closed for replies.
    Correct answer 99jon

    Launch Lightroom and go to the menu: Help >> Sign Out <your email address>

    Quit Lightroom

    Re-launch Lightroom and click the button “Sign In Now”

    Click the button “License This Software”

    Enter serial number & click Next

    Lightroom will launch as LR6

    https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html

    1 reply

    99jon
    99jonCorrect answer
    Legend
    November 14, 2017

    Launch Lightroom and go to the menu: Help >> Sign Out <your email address>

    Quit Lightroom

    Re-launch Lightroom and click the button “Sign In Now”

    Click the button “License This Software”

    Enter serial number & click Next

    Lightroom will launch as LR6

    https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html