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ghislained22537037
ghislained22537037
Inspiring
February 7, 2017
Answered

INSTALLING LR6 ON A NEW COMPUTER

  • February 7, 2017
  • 1 reply
  • 570 views

HELLO,

I BOUGHT LIGHTROOM6 IN APRIL 2016 FROM FNAC, with a CODE.

My computer crashed and I want to install LR again on the new one.
How can I get it done?

Thanks

    This topic has been closed for replies.
    Correct answer ghislained22537037

    A Lightroom serial number has six groups of four numbers, and the first four are always 1160. Does your serial number conform to that pattern? Are you sure it is a Lightroom 6 serial number? Did you purchase Lightroom 6 as an upgrade to a  previous version? What operating system are you using? Do not post your serial number!


    problem solved with the Technical Support

    THANKS§

    2017-02-08 7:49 GMT+01:00 Ghislaine De L'Arc <ghislainedelarc@gmail.com>:

    Yes my serial number starts with 1160 and No I certainly won't post it.

    I'm using Windows 10. I purchased it as Lightroom 6.

    The pattern of my Code includes 24 numbers and letters in 6 groups of 4.

    Envoyé de mon iPad

    Le 8 févr. 2017 à 00:04, JimHess <forums_noreply@adobe.com> a écrit :

    INSTALLING LR6 ON A NEW COMPUTER created by JimHess

    <https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View

    the full discussion <https://forums.adobe.com/message/9316653#9316653>

    1 reply

    dj_paige
    dj_paige
    Legend
    February 7, 2017

    If you have the serial number, go to https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html, first download and install the Application Installer, then download and install the Lightroom 6.8 update. To enter the serial number, How to convert a Lightroom CC trial to Lightroom 6.

    ghislained22537037
    ghislained22537037Author
    Inspiring
    February 7, 2017

    Thanks for your answer​. unfortunately it won't work and there is no way I

    can get in contact with Adobe support. it's a shame. I'm furious

    2017-02-07 19:49 GMT+01:00 dj_paige <forums_noreply@adobe.com>:

    INSTALLING LR6 ON A NEW COMPUTER created by dj_paige

    <https://forums.adobe.com/people/dj_paige> in Photoshop Lightroom - View

    the full discussion <https://forums.adobe.com/message/9315991#9315991>

    JP Hess
    JP Hess
    Inspiring
    February 7, 2017

    What won't work? And why can't you get in touch with Adobe?

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