Skip to main content
Participant
November 29, 2023
Question

Internal error on startup, Gallery synchronization stuck in starting

  • November 29, 2023
  • 2 replies
  • 97 views

I am getting the attached internal error upon startup of Lightroom every time.  I believe this started occurring after I upgraded to 13.0 however I also upgraded my OS to Sonoma 14.1.1 about the same time.

 

After hitting okay, I am able to import, edit, export, etc with no noticable issues. The one thing I am seeing though is Gallery Synnchornization is stuck in a starting state. I'm on a Macbook pro M1 w/16GB of memory.

 

Anyone see this or have suggestions? Thanks in advance for any info you can share.

 

 

2 replies

dj_paige
Legend
November 2, 2025

Please clarify these items:

Are you using Lightroom (Lr icon) or Lightroom Classic (LrC icon)? 

What is "Gallery sycnchronization"?

 

I believe this started occurring after I upgraded to 13.0

 

Upgraded what to 13.0?

 

 

dnnsmortlock
Participant
November 2, 2025

What is Gallery Synchronization?  What does it do?  My import process gets stuck when this process starts running.