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Participant
Oct 19, 2024 11:37 AM UTC
Question

Issue importing HEIC in Lightroom Classic

Hi everybody! I'm using Lightroom Classic 13.5.1 on a macOS Sonoma 14.7

 

I'm importing some photos shot with iPhone in HEIC format, but for unknown reasons they are shown only with green and magenta colors. 

An example:

 

Photo is correctly shown in Finder, Preview and Photoshop

 

Here is a link to the original photo, if anyone wants to try to replicate the issue. 

https://drive.google.com/file/d/1Nwtqp88C0X4xUC7fS4xnWhImJrUKFZ4e/view?usp=sharing


I already tried to remove and import again, but still same result

 

Really grateful to anyone who can help me

 

Thanks!!

 

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3 replies

Participant
Oct 22, 2024 8:01 PM UTC

Same issue here: LR 13.51 / Camera Raw 16.5., Sonoma 14.7
It seems to be related to Camera Raw: If using Camera Raw 17, the problem appears in Photoshop (25.12.0), too.
After reverting back to Camera Raw 14.5, Photoshop renders .heic correctly, however LR brings its own CR-module, thus 14.5 can't be tested with LR.

 

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Participant
Nov 5, 2024 1:32 PM UTC

Some more investigations:
Highest unaffected CameraRaw version is 15.0:
Everything versioned higher shows above behaviour in Photoshop 2024 and Lightroom Classic.

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Inspiring
Oct 19, 2024 3:21 PM UTC

No bug, seniore! It works well by me. Maybe you should modify the hardware gpu settings.
How is your setup? (CPU, GPU, RAM)
On the other hand: Why HEIC??? Even jpeg is better. But if you want to use the full potential of camera and Lightroom, please shoot in RAW (in your case, DNG)

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