Issue importing HEIC in Lightroom Classic

Forum|Forum|1 year ago
October 19, 2024
2 replies
647 views

Hi everybody! I'm using Lightroom Classic 13.5.1 on a macOS Sonoma 14.7

I'm importing some photos shot with iPhone in HEIC format, but for unknown reasons they are shown only with green and magenta colors.

An example:

Photo is correctly shown in Finder, Preview and Photoshop

Here is a link to the original photo, if anyone wants to try to replicate the issue.

https://drive.google.com/file/d/1Nwtqp88C0X4xUC7fS4xnWhImJrUKFZ4e/view?usp=sharing

I already tried to remove and import again, but still same result

Really grateful to anyone who can help me

Thanks!!

[moved from bugs to discussions according to the community rules - Mod.]

macOS

This topic has been closed for replies.

A

Aegaeon

Participant

Same issue here: LR 13.51 / Camera Raw 16.5., Sonoma 14.7
It seems to be related to Camera Raw: If using Camera Raw 17, the problem appears in Photoshop (25.12.0), too.
After reverting back to Camera Raw 14.5, Photoshop renders .heic correctly, however LR brings its own CR-module, thus 14.5 can't be tested with LR.

A

Aegaeon

Participant

Some more investigations:
Highest unaffected CameraRaw version is 15.0:
Everything versioned higher shows above behaviour in Photoshop 2024 and Lightroom Classic.

G

Gogonatu

Inspiring

No bug, seniore! It works well by me. Maybe you should modify the hardware gpu settings.
How is your setup? (CPU, GPU, RAM)
On the other hand: Why HEIC??? Even jpeg is better. But if you want to use the full potential of camera and Lightroom, please shoot in RAW (in your case, DNG)

------------------------------------------------------------------------------------------Mann mus imer af di klainen felern aufpasen, den di mahen fiel auß

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