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David_Levine1535
Participant
November 18, 2024
Question

Issue with Creating Multiple Masks in Lightroom Classic

  • November 18, 2024
  • 2 replies
  • 191 views

Hi,

I’m using the latest version of Lightroom Classic on the latest macOS. When I create a mask, it works fine for the first one. However, when I try to create another mask or adjustment using the "+" button, nothing appears on the screen.

I’ve seen suggestions about deleting the Preferences, but that’s not a viable option for me. I have extensive data embedded in my setup, and the process of rebuilding everything would take days.

Adobe, are you aware of this issue? Is a fix being worked on? Does anyone have a reliable workaround? This is causing significant disruption to my workflow, and I’d appreciate any advice or solutions.

Thank you,

 

This topic has been closed for replies.

2 replies

dj_paige
dj_paige
Legend
November 18, 2024

I’ve seen suggestions about deleting the Preferences, but that’s not a viable option for me. I have extensive data embedded in my setup, and the process of rebuilding everything would take days.

 

Days to rebuild the preference file? I am skeptical.

 

Make a copy of preference file before you reset it. If this isn't the cause, then you can restore the preference file. If it is a problem with the preference file, I'm afraid you have no choice but to create a new one.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    November 18, 2024

    Hey, @David_Levine1535. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

    Please share the system info from Lightroom Classic from Help > System info > Copy and paste into a text document > Upload and attach here. 

     

    Resetting Lightroom Classic won't delete your presets, or profiles. It'll only reset user preferences. 

    Where do you keep your Lightroom catalog & the original images, internal, or external drive?

    As primary steps, try this:

    • Unplug additional displays & use only one by default.
    • Go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it off if it is on Custom or Auto. If this shows any differences, please check this article to troubleshoot further: https://adobe.ly/3uYiJo4.

     

    Let me know how it goes. Thanks!

    Sameer K

    (Use '@mention' to tag me when you reply)

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