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Participant
March 15, 2025
Question

Issue with Importing images

  • March 15, 2025
  • 1 reply
  • 275 views

Recently LC is no longer importing images.  I have tried to import directly from a CF card or SD card, also by copying to my hard drive first and then importing from hard drive, either way the import process shows the images to be imported but when I import all that shows in LC is grey boxes.  The import shows that the images were imported but the grey boxes do not respond to any develop or other module views.

I currently have more than 30,000 images in my LC catalog.

I am using an Apple Mac Studio running Sonoma 14.6 and LC 14.2.

What is happening? How can I fix this?

1 reply

dj_paige
Legend
March 16, 2025

Is there an exclamation point icon on the grey boxes, as shown in Figure 2 here?

Participant
April 2, 2025

No, there is no exclaimation point in the box at the top right of the grey thumbnail.

I have followed the instructions in LR help to delete the preview profile file and to set the display color profile to sRGB ...

So now I see a grey thumbnail in Library Mode with a description in the bottom line of the screen (where the description always appears). If I switch to the Develop Module then the thunbnail appears and I can perform edits. In the Develop Module if I move to another thumbnail, the image appears but only 3 or 4 thumbnails are visible at any time. When I move to another thumbnail one that was showing will go grey.

This is true accross my entire catalog of images.

dj_paige
Legend
April 2, 2025