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CEK0308
Participant
July 25, 2026
Answered

Issues with Generative AI

  • July 25, 2026
  • 4 replies
  • 93 views

Hi y’all! Having issues with generative AI (Clone stamping, denoise, and masking) across the board and have been having issues for the last week+. Whenever I add an edit, it doesn’t necessarily “stick” in that it’ll read with an error message and requires refreshing. I’ve resigned on getting the clone stamping tool to work and will just do what I need to do to get a gallery out in Photoshop, but I have a set of images that need the denoise tool and some custom masks. I’ve re-rendered multiple times and exported but the images will not export with the masks. Feeling incredibly frustrated and wondering if anyone has found a fix for this? I’ve tried restarting the app, my computer, logging out and in, editing in the proper order of operations, refreshing/updating the masks, and checking for updates. So far, nothing has worked. Has anyone experienced this and was able to fix?

 

Additional details: Currently running on LRC 15.4.1 and do not have any additional available updates. Is it possibly a version issue? And if so, is it possible to jump back an update or two? Approaching deadline on this gallery and was really hoping to get it out this weekend but can’t even get the images out of the program. 

    Correct answer dj_paige

    Install previous versions of LrC (or other Creative Cloud applications)

    https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/install-previous-versions-creative-cloud-apps.html

    4 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 21, 2026

    Hi ​@CEK0308 ​@hhergett,

    I wanted to follow up on this now that Lightroom Classic 15.5 is available. Could you please update from 15.4.1 to 15.5 and let us know whether you’re still seeing the same behavior, particularly:

    • AI edits/masks showing an error or requiring an update/refresh

    • Denoise failing or not remaining applied

    • Mask adjustments appear correctly in Develop but are missing from the exported image

     

    If the issue continues in 15.5, please go to Help > System Info, then copy and paste the contents here.

     

    Also, if you can reproduce the problem in a single image, a short screen recording showing the edit/mask being applied in Develop and the resulting export would be very helpful. Please also share that sample image via DM so we can test the same workflow on our end.

     

    ​@hhergett, if you’re still experiencing the catalog/backup problem you mentioned, please start a separate thread for that behavior, since it may be unrelated to the AI edit/export issue here.

     

    Best,
    Anshul Saini

    dj_paige
    dj_paigeCorrect answer
    Legend
    July 25, 2026

    Install previous versions of LrC (or other Creative Cloud applications)

    https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/install-previous-versions-creative-cloud-apps.html

    CEK0308Author
    Participant
    July 26, 2026

    Thank you!

    hhergett
    hhergett
    Participant
    July 25, 2026

    Having the same issue ever since the last LR Classic update.  Also having catalog issues and unable to backup my catalog since that update.

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