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Dark Rose_2
Inspiring
July 12, 2023
Answered

JPEG Image sizing in the export dialog box is limited to 23 PPI?

  • July 12, 2023
  • 2 replies
  • 538 views

I am completely baffled by this one.  I am using a iMac 27 2020 and lately for whatever reaon when I am using the export dialog box in Lightroom CC I am limited to only 23ppi for JPEG.  I never had this problem before.  I could always adjust the PPI to 240 or 300 and so on but now for the last couple of months I cannot make any adjustments to PPI over 23 ppi.  Now I export in the original raw format, then use Photoshop to convert the files to JPEG's

 

I would appreciate any help on this one

This topic has been closed for replies.
Correct answer Ian Lyons

You could try resetting the LrC preference file as described in Method 1 of below linked Adobe Help document. Doing so often resolves odd behaviour in LrC.

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

2 replies

Bob Somrak
Bob Somrak
Legend
July 12, 2023

It works fine for me on MacOS 12.6.7 and LrC 12.4.  It would help if you would post a screen clip as follows.

 

M4 Pro Mac Mini. 48GB
Bob Somrak
Bob Somrak
Legend
July 12, 2023

Sorry, I see you already posted the clip.  I agree with Ian.  A Preference reset is probably needed.

M4 Pro Mac Mini. 48GB
DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
July 12, 2023

Please indicate which version of Lightroom Classic you are using the version number and also the version number of your macOS operating system.

Also post a screen shot of your Export dialog so the options you have chosen are displayed which is restricting your PPI output.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
D
Dark Rose_2Author
Inspiring
July 12, 2023

Lightroom Classic - 12.4

Montery version 12.6.5

Ian Lyons
Community Expert
Ian LyonsCommunity ExpertCorrect answer
Community Expert
July 12, 2023

You could try resetting the LrC preference file as described in Method 1 of below linked Adobe Help document. Doing so often resolves odd behaviour in LrC.

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

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