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christineg94678236
christineg94678236
Participating Frequently
January 18, 2015
Answered

Just wondering how I input my serial number into LR 5

  • January 18, 2015
  • 1 reply
  • 46831 views

Downloaded LR5 & started the trial to test it out. 30 days later, trial is expired and I decide to purchase a serial number. After purchasing it on the Adobe website, I'm wondering how & where I input my new serial number to continue use of LR5. Thanks in advance

This topic has been closed for replies.
Correct answer JP Hess

Once I did that (and followed the download directions in an email I was sent after the LR purchase), I get to the screen where the download link should be and I see this: Not applicable.


Try this link: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1

1 reply

JP Hess
JP Hess
Inspiring
January 18, 2015

When the trial version is first started there is an initial screen indicating how many days are remaining in your trial. There are options on that screen, including one to indicate that you have a serial number. If you choose that option you will be guided to an input screen where you can enter the serial number.

    christineg94678236
    christineg94678236Author
    Participating Frequently
    January 18, 2015

    I no longer can view that screen, or dialogue box. I know exactly what you're talking about (because a few years ago I did the same thing with PS), but this time around, I didn't get that dialogue box, or option to input a serial number. I've tried quitting & re-opening LR as well. Any other thoughts?

      JP Hess
      JP Hess
      Inspiring
      January 18, 2015

      Did you download the creative cloud trial version of Lightroom?

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