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robd77971825
Participant
March 11, 2023
Question

kernel panic.

  • March 11, 2023
  • 2 replies
  • 803 views

I need help interpreting this kernel panic.  2016 MBP.  Happens currently when I run Enhance on a iPhone 14 Pro RAW file.

Symptoms: Run enhance, gets  3/4 through, black screen/resets, loads Lightroom on boot, black screen/reset. Also just happens whenever lightroom feels like it.

 

Thanks!

 

 

 

 

 

 

 

 

 

 

panic(cpu 6 caller 0xffffff80007cdd43): Kernel trap at 0xffffff8000e4c781, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000a8, CR3: 0x0000000229c7b0ff, CR4: 0x00000000003626e0
RAX: 0x0000000000000040, RBX: 0x0000000000000000, RCX: 0x0000000000000040, RDX: 0xffffffa25096ba10
RSP: 0xffffffefdf59a750, RBP: 0xffffffefdf59a870, RSI: 0x00000000fffff000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff8002f95100, R11: 0x0000000000b80000
R12: 0x0000000000000001, R13: 0xffffffa2501aa400, R14: 0x0000000000004000, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff8000e4c781, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000000000a8, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0, VF: 0

Panicked task 0xffffffa252d236a0: 6 threads: pid 720: ReportCrash
Backtrace (CPU 6), panicked thread: 0xffffff98bc5ddaa0, Frame : Return Address
0xffffffefdf59a100 : 0xffffff800067bebd
0xffffffefdf59a150 : 0xffffff80007de5e6
0xffffffefdf59a190 : 0xffffff80007cd953
0xffffffefdf59a1e0 : 0xffffff800061ba70
0xffffffefdf59a200 : 0xffffff800067c28d
0xffffffefdf59a320 : 0xffffff800067ba46
0xffffffefdf59a380 : 0xffffff8000f148b3
0xffffffefdf59a470 : 0xffffff80007cdd43
0xffffffefdf59a5f0 : 0xffffff80007cda26
0xffffffefdf59a640 : 0xffffff800061ba70
0xffffffefdf59a660 : 0xffffff8000e4c781
0xffffffefdf59a870 : 0xffffff8002f7d8ed
0xffffffefdf59a950 : 0xffffff8003380fa3
0xffffffefdf59a9c0 : 0xffffff8003383baa
0xffffffefdf59aa70 : 0xffffff800338a693
0xffffffefdf59ab30 : 0xffffff8000967478
0xffffffefdf59ab90 : 0xffffff80008ff744
0xffffffefdf59ac50 : 0xffffff800394ce9c
0xffffffefdf59ad40 : 0xffffff800090931e
0xffffffefdf59aeb0 : 0xffffff8000912105
0xffffffefdf59af70 : 0xffffff80009123b9
0xffffffefdf59afe0 : 0xffffff800090f0de
0xffffffefdf59b1c0 : 0xffffff800090eb14
0xffffffefdf59b230 : 0xffffff80039569a4
0xffffffefdf59b300 : 0xffffff800395791c
0xffffffefdf59b3e0 : 0xffffff800395776a
0xffffffefdf59b410 : 0xffffff800095d5da
0xffffffefdf59b480 : 0xffffff8001bf1e5b
0xffffffefdf59b4e0 : 0xffffff8001bf21ae
0xffffffefdf59b5a0 : 0xffffff8001bf1b25
0xffffffefdf59b630 : 0xffffff8000971e1e
0xffffffefdf59b7b0 : 0xffffff800397314b
0xffffffefdf59b8e0 : 0xffffff8003972c4d
0xffffffefdf59b9e0 : 0xffffff8000cf9559
0xffffffefdf59bae0 : 0xffffff800070f888
0xffffffefdf59bb40 : 0xffffff80007249f3
0xffffffefdf59bc60 : 0xffffff8000720614
0xffffffefdf59bef0 : 0xffffff80007ce099
0xffffffefdf59bfa0 : 0xffffff800061b97f
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(2.1)[B70CE90E-3064-37AD-B553-651F18B761B3]@0xffffff800337b000->0xffffff8003391fff
com.apple.iokit.IONVMeFamily(2.1)[F339820D-7E46-3DDB-850D-C9BAD0659979]@0xffffff8002f61000->0xffffff8002f8dfff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[C1F85B71-5DE2-3354-8158-D34EE65F6D0A]@0xffffff8001db1000->0xffffff8001dd2fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[49A13CB8-C698-3079-8A27-74A3B097E492]@0xffffff8003236000->0xffffff8003262fff
dependency: com.apple.iokit.IOReportFamily(47)[7628142B-AC63-3C0C-B32D-F94B359121C0]@0xffffff8003274000->0xffffff8003276fff
dependency: com.apple.iokit.IOStorageFamily(2.1)[B70CE90E-3064-37AD-B553-651F18B761B3]@0xffffff800337b000->0xffffff8003391fff
com.apple.filesystems.apfs(1934.141.2)[1301B918-E7B9-3B7D-B547-8531187752C8]@0xffffff800390b000->0xffffff8003a89fff
dependency: com.apple.driver.AppleEFINVRAM(2.1)[D81CCB95-87B9-39B3-9DD0-CF8BFE441FBD]@0xffffff8001bb2000->0xffffff8001bbbfff
dependency: com.apple.driver.AppleEffaceableStorage(1.0)[EB0B720C-C8E6-3516-B040-018D9D2B106C]@0xffffff8001bc8000->0xffffff8001bcdfff
dependency: com.apple.iokit.CoreAnalyticsFamily(1)[66637B5A-DB83-3B8E-9B27-E86306FC3B42]@0xffffff80020d3000->0xffffff80020dafff
dependency: com.apple.iokit.IOStorageFamily(2.1)[B70CE90E-3064-37AD-B553-651F18B761B3]@0xffffff800337b000->0xffffff8003391fff
dependency: com.apple.kec.corecrypto(12.0)[E6EED25F-C823-36DE-837E-02C891ADFBF7]@0xffffff8003ac3000->0xffffff8003b43fff
dependency: com.apple.security.AppleImage4(4.2.0)[535F9FB3-1ADC-32FC-8FC0-F01807C8BB2E]@0xffffff8001c4f000->0xffffff8001c67fff
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0)[53F603BA-1550-31A0-BFA4-8220CBC90F53]@0xffffff8001be5000->0xffffff8001bf6fff

Process name corresponding to current thread (0xffffff98bc5ddaa0): ReportCrash

Mac OS version:
21G419

Kernel version:
Darwin Kernel Version 21.6.0: Mon Dec 19 20:44:01 PST 2022; root:xnu-8020.240.18~2/RELEASE_X86_64
Kernel UUID: 33C30416-3302-3FFF-9686-A557DED28C5B
KernelCache slide: 0x0000000000400000
KernelCache base: 0xffffff8000600000
Kernel slide: 0x0000000000410000
Kernel text base: 0xffffff8000610000
__HIB text base: 0xffffff8000500000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 201123326124
Last Sleep: absolute base_tsc base_nano
Uptime : 0x0000002ed3e26d15
Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
Wake : 0x0000000000000000 0x00000008b88d0ca7 0x0000000000000000
Compressor Info: 0% of compressed pages limit (OK) and 2% of segments limit (OK) with 0 swapfiles and OK swap space
Zone info:
Zone map: 0xffffff8d82b61000 - 0xffffffad82b61000
. PGZ : 0xffffff8d82b61000 - 0xffffff8d84b62000
. VM : 0xffffff8d84b62000 - 0xffffff9251361000
. RO : 0xffffff9251361000 - 0xffffff93eab61000
. GEN0 : 0xffffff93eab61000 - 0xffffff98b7361000
. GEN1 : 0xffffff98b7361000 - 0xffffff9d83b61000
. GEN2 : 0xffffff9d83b61000 - 0xffffffa250361000
. GEN3 : 0xffffffa250361000 - 0xffffffa71cb61000
. DATA : 0xffffffa71cb61000 - 0xffffffad82b61000
Metadata: 0xffffffada3371000 - 0xffffffadc3371000
Bitmaps : 0xffffffadc3371000 - 0xffffffadc9371000

last started kext at 35415275967: >driverkit.serial 6.0.0 (addr 0xffffff7f998b5000, size 28672)
loaded kexts:
>AudioAUUC 1.70
>!APlatformEnabler 2.7.0d0
>AGPM 129
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AHIDALSService 1
@kext.AMDFramebuffer 4.0.8
>!AHDAHardwareConfigDriver 340.2
>!AUpstreamUserClient 3.6.9
>!AHDA 340.2
@kext.AMDRadeonX4000 4.0.8
@kext.AMDRadeonServiceManager 4.0.8
@UVCService 1
>eficheck 1
>!A!IPCHPMC 2.0.1
>!AGFXHDA 140.3
>!A!ISKLGraphics 18.0.8
>SMCMotionSensor 3.0.4d1
>!AGraphicsDevicePolicy 6.5.7
@kext.AMD9500!C 4.0.8
>!AMuxControl 6.5.7
@AGDCPluginDisplayMetrics 6.5.7
>!A!ISKLGraphicsFramebuffer 18.0.8
>pmtelemetry 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!AHV 1
>!ADiskImages2 126.141.2
>AGDCBacklightControl 6.5.7
>!AEmbeddedOSSupportHost 1
>!ABacklight 180.8
>!AThunderboltIP 4.0.3
>!AMCCSControl 1.16
>ACPI_SMC_PlatformPlugin 1.0.0
>!A!ISlowAdaptiveClocking 4.0.0
>!AFIVRDriver 4.1.0
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.lifs 1
@filesystems.hfs.kext 583.100.10
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 5450.8
@filesystems.apfs 1934.141.2
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!AACPIButtons 6.1
>!ASmartBatteryManager 161.0.0
>!ARTC 2.0.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 402
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@DonT_Steal_Mac_OS_X 7.0.0
@kec.!AEncryptedArchive 1
>driverkit.serial 6.0.0
@kext.triggers 1.0
@kext.AMDRadeonX4100HWLibs 1.0
>DspFuncLib 340.2
@kext.OSvKernDSPLib 529
>usb.IOUSBHostHIDDevice 1.2
@kext.AMDRadeonX4000HWServices 4.0.8
>!AHDA!C 340.2
|IOHDA!F 340.2
|IOAudio!F 340.2
@vecLib.kext 1.2.0
>!ASMBusPCI 1.0.14d1
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOSerial!F 11
@kext.AMDSupport 4.0.8
>!AGraphicsControl 6.5.7
|IOAccelerator!F2 462.8
|IO!BSerialManager 9.0.0
|IO!BPacketLogger 9.0.0
|IO!BHost!CUSBTransport 9.0.0
|IO!BHost!CUARTTransport 9.0.0
|IO!BHost!CTransport 9.0.0
>IO!BHost!CPCIeTransport 9.0.0
|IOAVB!F 1040.6
@9190468.IOgPTPPlugin 1040.3
|IOEthernetAVB!C 1.1.0
|CSR!BHost!CUSBTransport 9.0.0
|Broadcom!BHost!CUSBTransport 9.0.0
|Broadcom!B20703USBTransport 9.0.0
>!AIPAppender 1.0
>!UMergeNub 900.4.2
>!ABacklightExpert 1.1.0
|IONDRVSupport 597
>!AThunderboltEDMSink 5.0.3
>!AThunderboltDPOutAdapter 8.5.1
>!ASMBus!C 1.0.18d1
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
@!AGPUWrangler 6.5.7
@!AGraphicsDeviceControl 6.5.7
|IOGraphics!F 597
|IOSlowAdaptiveClocking!F 1.0.0
>usb.cdc.ecm 5.0.0
>usb.cdc.ncm 5.0.0
>usb.!UiBridge 1.0
>usb.cdc 5.0.0
>usb.networking 5.

 

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2 replies

johnrellis
johnrellis
Legend
March 11, 2023

System crashes are caused by bugs in the operating system (including drivers) or hardware failures (e.g. bad memory). LR tends to trigger such problems because it uses the computer much more heavily than typical apps and it uses the graphics processor in ways much different than most apps.

 

With Macs, the only way to get the most recent graphics drivers is to update Mac OS. The crash report indicates you're on Mac OS 12.6.3, and you can't update to Mac OS 13 because your 15"  Late 2016 Macbook Pro isn't supported by Mac OS 13.

 

To narrow down the problem, I suggest these steps:

 

1. Post a screenshot of the Enhance window so we can see the exact settings you're using.

 

2. Upload the problem photo to Dropbox, Google Drive, or similar and post the sharing link here. We can see if it triggers problems on other installations.

 

3. Run the free Intel Power Gadget to see if your Macbook Pro is overheating due to clogged fans (a common problem with Intel Macbook Pros).  Over the years there have been many reports here that LR triggers overheating problems -- it uses much more CPU and GPU than the typical app.

 

4. Run Apple Diagnostics, preferably at least twice.

 

 

johnrellis
johnrellis
Legend
March 11, 2023

Also:

 

5. Set Preferences > Performance > Use Graphics Processor to Off. I'm not sure if Enhance uses the graphics processor, but if it does, disabling this option will avoid bugs in the graphics driver.

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