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Inspiring
September 17, 2025
Question

Lag Deleting Virtual Copies & Creating New Folders

  • September 17, 2025
  • 2 replies
  • 143 views

I've noticed several erratic behaviors recently.  It is not consistent.  The majority of the time it performs perfectly.  However, without warning that will cease to be the case.  The three most notible examples are:

 

1) Creating new folders.  In the Library Module, if I go to a folder where I want to create a new subfolder and right-click, Create Folder...., sometimes it will take several minutes before the folder will appear.

2) In the Library module if I try to delete a virtual copy, it will show "Gathering Information" up in the message area and will take several minutes before it will prompt the confirmation message.

3)  Creating virtual copies.  When I am having these lags as referenced below, another instance would be creating new virtual copies.  If I right-click on an image, it may take several minutes before the right-click menu appears.

 

Again, these behaviors are not consistent.  If it's running well, it will run perfectly.  If it's not, any or all of these behaviors could exist.  I have restarted of course and that does not seem to help.  And yes, I've deleted the Preferences file and that didn't help either.  There does not seem to be any pattern.


This is running on a powerful machine, 64 mb RAM, fast graphics, etc.

 

Ver 14.5.1 - Win 11 Pro

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

2 replies

Community Manager
October 17, 2025

Hi @ZaneShepherd,

Just checking in to see if you're still running into that issue. Let me know when you get a chance!
Thanks so much,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
AxelMatt
Community Expert
Community Expert
September 17, 2025

In a first step try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help, check if your system up-to-date. Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver? If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Inspiring
September 18, 2025

Thanks for the reply.  I had already deleted the preferences files.  I tried it again and the problem still exists.  Yes, I have an NVidia card running the Studio driver.  Here is the System Info.

 

<attached system info as file>
AxelMatt
Community Expert
Community Expert
September 18, 2025

Sorry, but the system infos are incomplete. Please post the system infos as I wrote in my former post.

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

DON'T post them as an attachment.

 

On which drive does the catalog and the images are stored? 

Does Lightroom has the appropriate access rights to the appropriate folders?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI