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parsonsjj
December 22, 2025
Question

Latest Lightroom Classic update not working Windows 10

  • December 22, 2025
  • 2 replies
  • 705 views

I installed the latest update for Lightroom Classic from the Adobe Creative Cloud on Dec. 21st, 2025 and now it will not run on my PC running Windows 10 Professional.... Is Adobe phasing out WIndows 10 support now?  If so I will immediately cancel my subscription and find an alternative.  If there is a remedy, please let me know here.  I searched the help topics here and on google and none of the simple solutions (e.g., reinstall, check your admin rights, etc etc.) works.  I changed NOTHING on my computer from its previous state where Lightroom worked. I tried reverting back to the previous installation of Lightroom, and none of these "solutions" has worked.  

2 replies

A
Community Expert
AxelMattCommunity Expert
Community Expert
December 23, 2025

@parsonsjj  Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
P
parsonsjjAuthor
December 22, 2025

And thank you for any help you might offer! 

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 23, 2025

Hey, @parsonsjj. Welcome to the Lightroom Classic community. I understand you're upset. I'll help you figure this out.

 

Do you see any errors while installing Lightroom's update from the Creative Cloud desktop app? Lightroom Classic's minimum requirements clarify that Windows 10 (version 22H2) and later are required: https://adobe.ly/4p7awUw

 

Beyond errors during updates, not being able to launch Lightroom Classic is a separate issue. What version of Windows are you working on? Do you have any cloud backup active on your machine? 

 

As primary steps, try these:

  • Unplug additional displays & use only one by default.
  • While holding down the ALT + SHIFT keys, launch Lightroom from the Creative Cloud desktop app. Select 'Yes' when prompted to reset Preferences. 
  • Restart the machine and don't launch Lightroom Classic yet. By default, the Lightroom Catalog is created and stored in the Users > Pictures folder. Try moving the Lightroom catalog folder to another drive or location. Once the entire folder is copied, double-click the .lrcat file to open Lightroom Classic. 

 

Let me know how it goes. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)

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