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Damian J
Participant
December 11, 2024
Question

latest update

  • December 11, 2024
  • 3 replies
  • 166 views

Since i updated lightroom classic to 14 i can,t import lots  of files, it only imports a couple and then freezes. I tried reverting but i just lost a week of editing. Anyone else having issues.???

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3 replies

dj_paige
Legend
December 11, 2024

Are you trying to import videos as well as photos? If so, please try removing the videos from the folder, putting them somewhere else, and importing them separately from the import of the photos.

AxelMatt
Community Expert
Community Expert
December 11, 2024

In a first step you should  try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Bojan Živković11378569
Community Expert
Community Expert
December 11, 2024

Relocating post to the appropriate forum.