Known Participant

Question

Library and Develop windows display different colours.

Forum|Forum|6 years ago
April 15, 2019
3 replies
6551 views

Hi there, strange one here.

So i own the BENQ SW271 monitor on my pc. I have calibrated it using the monitors internal system and an xrite calibrator.

I have been doing this for two months now and its been fine. (Although slightly confusing, as my monitor displays AdobeRGB. When i export an SRGB Jpeg windows photo viewer can't display it so it looked different than in Lightroom, i just drag it onto Google Chrome to see the image looks like it did in Lightroom.)

I just re calibrated my monitor as before and opened Lightroom, when im in the Library module the images look as they should (finished work) but when i click on the Develop module the image is really over saturated. Before i re calibrated my monitor these two images would look the same between modules..

In the develop module it looks awful but if i make the image full screen it goes back to what the image should look like, then come out of full screen and the image is over saturated again..

I have saved everything and uninstalled Lightroom twice, the first time i saved my preferences and the second time i didn't, now I'm back to square one but all my preferences have gone and need setting up again.

I wouldn't mind if the Library module was the one looking over saturated as when im editing images in develop i cant tell what im doing!

Can anyone suggest whats going on?

This topic has been closed for replies.

J

j54573956

Participant

I can confirm the BenQ Palette Master Element version 1.3.10 and 1.3.11 have fixed the bug. So if your issue is with BenQ monitor calibrated with the Palette Master Element and you see different images when hardware acceleration is enabled in Adobe Lightroom and the image colors and such changes when you move from Library to Develop when Hardware acceleration is enabled, then updating the Palette Master Element software and recalibrate and the new ICC profile will fix the issue in Adobe products when hardware acceleration is enabled.

This video mentions the fix as well as recommended calibration settings for Mac & Windows:

https://www.youtube.com/watch?v=8rjRoIe0-mo

D Fosse

Community Expert

When you purchase a wide gamut monitor you enter into a deal: You can never again use applications that aren't color managed. Windows Photos isn't, so that's out. (Or at least not without dumbing the unit down to sRGB, but that's a monumental waste of money).

This is something the vendors really should inform their customers about. But that would probably hurt their sales...

And yes, replacing the monitor profile with sRGB is just for diagnostic purposes - but here, with a wide gamut unit, you'd use Adobe RGB, not sRGB.

Are you using the BenQ calibration software? It seems to be quite buggy and unreliable based on the posts we see here. Several people have had problems with it.

A

Alex 12Author

Known Participant

I knew i wouldn't be able to use non colour managed programs, just didn't expect Lightroom to be an issue.

Strange that if i turn my graphics card use off in Lightroom it gets rid of this problem.

Yes, i'm using their own software, Palette Master Element. I read somewhere that V4 calibrations might be an issue with Lightroom so to calibrate in V2 instead..although i don't know what that means.

Just Shoot Me

Legend

Try turning off the option to use the GPU in the LR preferences.

Also try using the sRGB monitor profile.

Change my monitor profile to check whether it’s corrupted? - The Lightroom Queen

A

Alex 12Author

Known Participant

Ok, firstly i don't want to have to switch my monitor to sRGB every time i go into Develop, but that does work.

Turning off the graphics card also works. Thanks for the advice.

Surely i want the power of my graphics card in lightroom though?? Why has this fixed the issue?

Still, i would rather fix the issue instead of compromise, as it did work before.

Just Shoot Me

Legend

https://forums.adobe.com/people/Alex+12 wrote
Ok, firstly i don't want to have to switch my monitor to sRGB every time i go into Develop, but that does work.
Turning off the graphics card also works. Thanks for the advice.
Surely i want the power of my graphics card in lightroom though?? Why has this fixed the issue?
Still, i would rather fix the issue instead of compromise, as it did work before.

You are doing it to TEST if your monitor profile is corrupted.

If you aren't using a 4 or 5 K monitor the GPU setting can, and mostly will, slow down LR.

Why will it fix the issue? I have no idea.

Lightroom GPU Troubleshooting and FAQ

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