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SCjohn
Participant
November 6, 2017
Answered

Light room Classic cc Import hanging up

  • November 6, 2017
  • 1 reply
  • 282 views

I am  having a problem with the import function hanging up.  Some never finish importing.  I am running Windows 8.1 I7 intel processor 16GB ram.   My old LR 6 was converted to the new format and is in excess of 300k files.  Imports of new pictures is taking forever.  Some even hang the computer and have caused a reboot. 

Files can get corrupted as well.  I have stopped importing from the memory cards, instead copying files to hard drive and then importing.  Seems to work better. 

Another bug I have noticed is that all files are not imported.  From Saturday night Clemson vs NC State, I took 2095 pictures on one card, when LR was finished importing, it only imported 2075 files.  I might not have noticed but I had sent in pictures Sunday 3:00am and when one of those was missing on the full import, I started looking and found the issue of missing 20 files.  Might never have known.  So I am only copying to HD then doing an import from there.

This seems to be a major bug, I don't know how I would catch missing files.  Also terrible performance when importing files and fetching previews. 

This was not an upgrade.

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi SCjohn,

    Please refer the feedback link for the related issue and try the offered solution.

    Lightroom Classic CC: Unable to Import Photos into new catalog without crash | Photoshop Family Customer Community

    Regards,

    Mohit

    1 reply

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    November 7, 2017

    Hi SCjohn,

    Please refer the feedback link for the related issue and try the offered solution.

    Lightroom Classic CC: Unable to Import Photos into new catalog without crash | Photoshop Family Customer Community

    Regards,

    Mohit