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Participant
January 27, 2023
Question

Lightroom 12.1 won't start, after installed MacOS Ventura 13.2.

  • January 27, 2023
  • 2 replies
  • 951 views

Lightroom 12.1 won't start, after I just deleted my MacBookPro 16" 2019 and installed MacOS Ventura 13.2. from scratch. This is the error code (german version):
"Beim Starten von Lightroom ist möglicherweise ein Problem mit Benutzerberechtigungen aufgetreten. Lightroom wird geschlossen. AgPathUtils.getStandardFilePath: can't create directory at: /Users/sbmac3/Library/Application Support/Adobe/Lightroom. Error message = %@"

I tried also older versions of lightloom - same problem.

Premiere, Photoshop, Indesign are working - no problem.

Acrobat is also crashing.

Thank you for any help!!!

This topic has been closed for replies.

2 replies

DdeGannes
Community Expert
Community Expert
January 28, 2023

At Sebastian, I fully agree with Johan you must grant "Full Disk Access" to Lightroom Classic and better all Adobe applications you use. See the screen capture.

Very important when you make in your Apple System Preferences you also have to Reboot your computer for the new settings to be recognized.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
GoldingD
Legend
January 27, 2023

hmm, just in case, see:

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

might be an issue with LrC accessing drives on a MAC. Allow LrC full access.

Participant
January 27, 2023

Thank you GoldingD!

but we are speaking of Ventura. There is no lock any more and also the "plus"-button for adding some programs is missing. See the picture attached

GoldingD
Legend
January 28, 2023

While not the same MACOS  version, still apply's, and as for the + button, a step overlooked, that being unlock