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Richard4911
Known Participant
June 20, 2010
Question

Lightroom 3 freezing when using import

  • June 20, 2010
  • 25 replies
  • 29912 views

Whhen attempting to import images from an external USB hard drive Lightroom 3 freezes.

The import bar goes across and Lightroom import about 3 images before freezing.

If I close Lightroom and re-start the import it'll import a few more images and freeze again.

Any ideas?

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    25 replies

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    S
    snapper one
    Participant
    June 28, 2010

    i have exactly the same problem with files freezing on import.  They appear in the catalog but when i try and import them only about 5 files will load and then it locks up and i have to restart the computer again

    Never had any issues with lightroom 2 and found version 2 was heaps faster than the new version.

    Was running version 2 on same computer but using XP 64 bit system, just upgraded to windows 7 (64 bit) and purchased version 3 expecting a huge increase in speed but everything is heaps slower now!!!!  frustrating!

    My system is Intel core 2 duo E8600 @ 3.33ghz, 8 GB Ram.  Have lightroom software and catelogs loaded on same drive (no space on normal drive C).  Images are loaded via card reader - firewire.  this has worked perfectly before.

    Do I seek a refund from Adobe and go back to version 2?  Is there anything i can do to fix this as i process approx 1,000 raw images at a time and this is not acceptable (naturally).

    Any assistance appreciated.

    V
    vdotmatrix
    Known Participant
    June 28, 2010

    LR2?

    NO WAY SNAPPER.

    LR3 is lightyears away better than LR2.....it is a bug and they will fix it...

    L
    luebeck
    Participant
    June 22, 2010

    Help please

    I have converted my raw Hasselblad files to DNG. I imported one folder with about 40 images no problem. The dngs are all sitting on a local drive on my machine.  When I went to import another folder of DNG'S I see all the files in the preview window,they all have the check marks the import bar goes quickly but nothing imports. I have to shut down LR3 and restart before I can have access to the import button again. I tried to import some jpegs and they import fine.

    camera raw 6.1

    LR3

    OS 10.58

    V
    vdotmatrix
    Known Participant
    June 21, 2010

    When I use the NEW import feature that shows the "TO" and the "FROM" and hit import the LR3 program crashes.

    The windows window comes up and says an unexpected SNAFU has occurred and has to shut down....and do i want to SEND something to Microsoft-what I want is to send something back to ADOBE. Of all times to be dealing with this kind of a problem....

    OMG.....

    I upgraded because I was tired of dealing  with the EOS Utility for tethered shooting and that too a while to figure out since the %^&#$  program ships without any kind of manual...

    So now, as i am working on WORK, i encounter CRASHES...I should have never uninstalled LR2 untl I was sure the BUGs have been exterminated....

    XP-PRO, sp3, 4GBram, ......

    This never happened in LR2

    M
    Adobe Employee
    MelissaJ.G.
    Adobe Employee
    June 21, 2010

    By "freeze" what do you mean specifically? How long did you wait? -melissa

    R
    Richard4911Author
    Known Participant
    June 21, 2010

    I've waited up to 15 minutes with the import bar almost at the end of its travel and given up at that point.

    It'll import maybe three images and that's as far as it get's.

    I then have to re-start Lightroom and import a few more, re-start and a few more and so on.

    A
    Anonymous
    July 1, 2010

    Got the same problem on a fresh computer ( Win7, x64)

    Trying to import my hole library (my main photo folder), only few folder and photography are imported then LR3

    stuck.

    If I try to import a single sub-folder, it appears in the list, but no photo are import.

    I killed LR3, re-start then synchronize the sub-folder then finally photos appear....

    I can't assume to do this for all my folder.... dam !

    It should be one of the first thing the program should handle

    J
    John Hollenberg
    Inspiring
    June 20, 2010

    Need more info. Computer and OS?  Is drive plugged into a USB hub, or directly into a USB port on the computer?  Can the files be copied from the external hard drive OK using the OS?

    R
    Richard4911Author
    Known Participant
    June 20, 2010

    Computer... Dell Precision M6300 Laptop

    OS... Windows 7 Ultimate

    Drive plugged directly into laptop USB port.

    Files can be copied perfectly .

    The function of import from this same external hard drive worked perfectly well under Lightroom 2.7

    D
    DavePinMinn
    Inspiring
    June 20, 2010

    I've got a note in here from a day or two ago with a very similar problem.  And I'm not lacking either computer OR O/S

    Mine hit while importing as part of a synchronize, but there's some kind of import problem going on.

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