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DanSing
Participant
January 15, 2014
Answered

Lightroom 5.3 (Perpetual) won't import my photos

  • January 15, 2014
  • 22 replies
  • 148017 views

I'm using 5.3 with OS 10.8.5. Out of the blue I cannot import photos. I've experienced two things: at first the application would seemingly hang-up indefinitely as if were going to import, but nothing happened. I tried importing everything on the card (100~ images) and just one photo. Now I'm getting the following message:

 

The following files were not imported because they could not be read. (1)

 

I've restarted my computer, tried running only LIghtroom, etc. Thanks for your help.

This topic has been closed for replies.
Correct answer DanSing

I ended up copying the files from my CD card to my computer and then importing them successfully into LR. Not a good solution, but at least it worked!

22 replies

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annieinparadise
Participant
January 16, 2014

I'm having the same issue. "The following images were not imported because they could not be read." I was able to import these same raw images into Aperture recently just fine.

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    Walter Pickel
    Participant
    January 16, 2014

    This only happened to me after upgrading from 5.2 to 5.3.  Before then, I never had a problem importing.

    Geoff the kiwi
    Community Expert
    Geoff the kiwiCommunity Expert
    Community Expert
    January 16, 2014

    Ok, so we are seeing three people with apparently the same issue.

    Please state your OS and from where you are trying to move from - to.

    It sounds like a permissions thing so check permissions on the folder and drive where you are copying to.

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    Walter Pickel
    Participant
    January 15, 2014

    I have had the same issue with LR 5.3.  Immediately after I upgraded from 5.2 (Windows), I have been unable to import.  I posted this in another thread but no response. 

    I deleted my preferences, optimized, and actually created a new catalog.  However, no import.  I have also tried with 3 difference SD cards (all from camera, external SD reader and internal SD reader). 

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    DanSingAuthorCorrect answer
    Participant
    January 15, 2014

    I ended up copying the files from my CD card to my computer and then importing them successfully into LR. Not a good solution, but at least it worked!

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    Walter Pickel
    Participant
    January 15, 2014

    I am glad you got it working (albeit somewhat).I have also tried copying to my HD and get the same result (nothing imports)

    Maybe Adobe will update this or the other threads that are discussing this issue.

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