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Lightroom 5.5 "Develop module is disabled. Please renew your membership to reactivate the Develop module"

Forum|Forum|11 years ago
June 20, 2014
14 replies
26478 views

My subscription is up to date and running, but I get this message in the middle of Develop Module in Lightroom: "Develop module is disabled. Please renew your membership to reactivate the Develop module" Same goes for Map. Book and Library are working.

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Correct answer Scott V

OK done all that, launched LR and now I am getting a new message...I can trial the product for 30 days!! Then I have to buy....what AGAIN!?! SO I check the register button and the bottom and sign in and now all SEEMS to well again.

Listen, thanks to you all for your prompt support tonight - appreciated!

Cheers Phil Webb (UK)

Hello Phil

If you are having this issue still please try the following troubleshooting steps.

Solution 1: Sign out of Lightroom 5.5 and then sign back in with your Adobe ID. This will activate the subscription again since you are seeing that it is showing as a trial.

Solution 2:

Set permission to SLStore & SLCache Folder ::

NOTE: Perform this procedure two times, once each for the SLCache and the SLStore folders.

Mac:

Use the Finder to navigate to Library/Application Support/Adobe/SLStore or Library/Application Support/Adobe/SLStore.
Control-click the folder and choose Get Info.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Set permissions:

System: read/write

Admin: read/write

Everyone: read/write

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Win 7/ Win 8:

SLStore :: ProgramData\Adobe\SLStore
SLCache::

Win 32 bit: Program Files\Common Files\Adobe\SLCache\

Win 64 bit: Program Files (x86)\Common Files\Adobe\SLCache\

In File Explorer, right-click the SLCache or the SLStore folder and choose Properties.
Click the Security tab and set permissions:

Administrators: Full Control

Power Users: Everything but Full Control and Special

System: Full Control

Users: Read and Special

Click Advanced, and, if asked, accept the User Account Control (UAC)elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select Replace all Child Object Permissions with Inheritable Permissions from this Object. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.

Suggestion 2: Rename the SLCache folder and re-launch Lightroom 5.5

We are tracking this Lightroom issue. Please let me know which solution resolved your issue.

If these solutions did not work to resolve the problem for you, let us know.

Thanks

Scott

Show previous replies

L

luminitedesign

Participating Frequently

Thanks for all your help. Actually everything I read didn't work, but after working on this all night, I came up with a solution myself and it is now all working perfectly. Here's what I did using trial and error, doing the below steps in different orders, eventually the below procedure worked.

1. Sign out of CC (Top right Cog, Preferences, sign out)

2. Open C:/ Show all hidden files

3. Delete all content of folder SLStore (win8 - C:\ProgramData\Adobe) AND all content of folder SLCache (win8 - C:\Program Files (x86)\Common Files\Adobe)

4. Open all other software I use, photoshop, illustrator, muse etc etc and log in and accept terms etc

5. Open CC Desktop and log in

6. Download and install new Adobe Photoshop Lightroom 5.5 2014

7. Once installed it runs perfectly

L

luminitedesign

Participating Frequently

Im having the same issue, I have tried everything all you guys have tried and I get nothing. Currently I am going to uninstall and reinstall again. Any other suggestins much appreciated!

Richg0811

Participant

I have the same problem and that didn't solve it. It's taken me 2 days to get Lightroom to work at all after upgrading and now it starts and I have this problem. Adobe HELP!!!!!!!!!!!!!!

Julie k

Participating Frequently

Please try the following:

1. Quit Lr

2. Sign out from the Creative Cloud app

3. Sign back in

4. Relaunch Lr

Let us know if that does the trick. Very sorry for the hassle.

S

Scott VCorrect answer

Adobe Employee

OK done all that, launched LR and now I am getting a new message...I can trial the product for 30 days!! Then I have to buy....what AGAIN!?! SO I check the register button and the bottom and sign in and now all SEEMS to well again.

Listen, thanks to you all for your prompt support tonight - appreciated!

Cheers Phil Webb (UK)

Hello Phil

If you are having this issue still please try the following troubleshooting steps.

Solution 1: Sign out of Lightroom 5.5 and then sign back in with your Adobe ID. This will activate the subscription again since you are seeing that it is showing as a trial.

Solution 2:

Set permission to SLStore & SLCache Folder ::

NOTE: Perform this procedure two times, once each for the SLCache and the SLStore folders.

Mac:

Use the Finder to navigate to Library/Application Support/Adobe/SLStore or Library/Application Support/Adobe/SLStore.
Control-click the folder and choose Get Info.
Expand the Sharing & Permissions section.
Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.
Set permissions:

System: read/write

Admin: read/write

Everyone: read/write

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Win 7/ Win 8:

SLStore :: ProgramData\Adobe\SLStore
SLCache::

Win 32 bit: Program Files\Common Files\Adobe\SLCache\

Win 64 bit: Program Files (x86)\Common Files\Adobe\SLCache\

In File Explorer, right-click the SLCache or the SLStore folder and choose Properties.
Click the Security tab and set permissions:

Administrators: Full Control

Power Users: Everything but Full Control and Special

System: Full Control

Users: Read and Special

Click Advanced, and, if asked, accept the User Account Control (UAC)elevation prompt.
Click the Owner tab, select Administrators, and click Edit.
Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
Click the Permissions tab and click Change Permissions.
Select Replace all Child Object Permissions with Inheritable Permissions from this Object. Click OK, and then click Yes.
Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.

Suggestion 2: Rename the SLCache folder and re-launch Lightroom 5.5

We are tracking this Lightroom issue. Please let me know which solution resolved your issue.

If these solutions did not work to resolve the problem for you, let us know.

Thanks

Scott

penderra

Inspiring

1. Sign out of Adobe Creative Cloud completely and close Lightroom

2. Empty the folder: C:\Program Files (x86)\Common Files\Adobe\SLCache

3. Launch Lightroom - you should be asked to Sign in to Adobe CC.

P

philwebb

Participating Frequently

I have the same problem here...so tried your solution and can't now launch Lightroom AT ALL...! I need to work on something NOW.... HELP!!

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