Skip to main content
F
farbad25798928
Participant
May 2, 2019
Answered

Lightroom 5.7.1

  • May 2, 2019
  • 2 replies
  • 1474 views

What does it mean when Adobe says that "Lightroom 6, Lightroom 5 and Lightroom 4 are no longer officially supported products."

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi there,

    What does it mean when Adobe says that "Lightroom 6, Lightroom 5 and Lightroom 4 are no longer officially supported products."

    When a product's life cycle comes to an end, it becomes an End of Life product, and it is no longer supported officially. Which means that there will be no future updates released for that product.

    Assisted Support via chat or phone is no longer applicable for an EOL (End of Life) product. Please check this article to know more: Adobe software end-of-life procedure

    However, an End of Life product user can still reach out to us at https://forums.adobe.com/welcome , as we're here to help.

    Regards,
    Sahil

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    May 2, 2019

    It means they will not get any more updates and you can't get any help directly from Adobe for these pieces of software.

    F
    farbad25798928Author
    Participant
    May 3, 2019

    I have got a computer with the Windows 7 32-bit and the lightroom 5.7.1 is the only lightroom app I can use so I don't really want violate your intellectual property that's why I want to now if it's a Free app or Adobe still got the copright ?

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    May 3, 2019

    No, Lightroom 5.7.1 is not free just because it has been superseded by later versions.

    Adobe always retains ownership of the software and its IP. When you buy it, you buy a license to use it. Licenses for 5.7.1 are no longer being sold. So, unfortunately in your case, Lightroom 5.7.1 is not an option.

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    May 2, 2019

    Hi there,

    What does it mean when Adobe says that "Lightroom 6, Lightroom 5 and Lightroom 4 are no longer officially supported products."

    When a product's life cycle comes to an end, it becomes an End of Life product, and it is no longer supported officially. Which means that there will be no future updates released for that product.

    Assisted Support via chat or phone is no longer applicable for an EOL (End of Life) product. Please check this article to know more: Adobe software end-of-life procedure

    However, an End of Life product user can still reach out to us at https://forums.adobe.com/welcome , as we're here to help.

    Regards,
    Sahil

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices