Lightroom 5.7 crashes when trying to import (Windows 11)

Forum|Forum|1 year ago
October 12, 2024
3 replies
703 views

As the title suggests, I'm still using Lightroom Classic 5.7 on my Winwos 11 and suddenly today - LR started crashing when trying to import new images.

Does any one know how to fix this? Many thanks in advance.

Windows

F. McLion

Community Expert

Try if it helps to reset the preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Scroll down to "Manually" and look for "Lightroom Classic, Lightroom 6 (or earlier)".

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Acai06Author

Inspiring

Before trying this, the problem was suddenly gone today - I have no idea why.... but if it happens, I will try your method. Thanks for your time to advicing. I am happy to have an idea what to try next time.

dj_paige

Legend

Does Lightroom crash, or does the entire PC crash?

Does it crash before even one photo is imported? Does it crash after a few photos are imported? Does it crash after dozens of photos have been imported?

Acai06Author

Inspiring

Just LR itself shuts down as soon as I hit import botton at the right bottom or from the menu. No photos imported.

F. McLion

Community Expert

Lightroom 5 is from 2013 and has been coded for the OS used back then.

IMHO, it was due to luck that it even worked on W11.

Anyhow, does it show any messages?

Any changes to the PC/OS?

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Acai06Author

Inspiring

You are right. Maybe I should buy a new version.

No, no error message. Just LR closes down.

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