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Guido_59
Participant
March 15, 2026
Question

Lightroom 5 full DVD original lost serial ! Help!

  • March 15, 2026
  • 4 replies
  • 58 views

Hello from Italy

I need to reinstall Lightroom 5 full DVD version purchased years ago in old pc used for photo and other , cause half crash and not accessible.

So I can’t read serial on pc .

i have original package, but I don’t understand what’s its serial product key on sticker on package.

i know it should be 24 number in six group of four and beginning with 1160.

There isn’t any sticker with 24 numbers and none start with 1160

Can you help how to find my serial number/product key?

Thanks in advance

Bye from Italy

Guido

    4 replies

    Guido_59
    Guido_59Author
    Participant
    March 15, 2026

    @Per Berntsen 

    Thanks for answer. 
    I reinstall Lightroom and my other app in a new hard disk , because old crash and it’s not accessible in any way.

    For this I can’t search and read file with serial 

    @Per Berntsen and ​@dj_paige 

    you’re right to say see on adobe account , but I can’t find anything on it , purchas was in 2014 ( Lightroom 5 full DVD ) but I don’t render where , and I don’t remember if I make registration

    I’ll try to write to adobe 

    thanks

     

    dj_paige
    Legend
    March 15, 2026

    @dj_paige 

    you’re right to say see on adobe account , but I can’t find anything on it , purchas was in 2014 ( Lightroom 5 full DVD ) but I don’t render where , and I don’t remember if I make registration

    I’ll try to write to adobe 

     

    If you didn’t register it with Adobe or buy from Adobe, I doubt they will be able to help you (and if you did register it or buy it from Adobe, the serial number will be on their web site as I explained). If the hard disk on your old computer still works, you could retrieve the hard disk and plug it into a different computer and find the serial number from there.

     

    Other than that, I don’t know of any way to retrieve your serial number.

    Guido_59
    Guido_59Author
    Participant
    March 15, 2026

    Thanks , I have search redemptions code but I can found it .

    I was not accurate in the past 

    Per Berntsen
    Community Expert
    Community Expert
    March 15, 2026

    I need to reinstall Lightroom 5 full DVD version purchased years ago in old pc used for photo and other , cause half crash and not accessible

     

    Reinstalling is not likely to fix the issue, in fact, reinstalling rarely fixes anything.
    If you describe in detail the issues you have with LR 5, we might be able to help you.

    If you’re using a Windows PC, the serial number can be found in C:\ProgramData\Adobe\Lightroom.
    Look for a file named something like Lightroom 5.0 Registration.lrreg.
    Open this file in a plain text editor like Notepad, and you’ll find the serial number.

    dj_paige
    Legend
    March 15, 2026

    Go to account.adobe.com, log in, click on “View Billing History”, click on Products (on the left). If you bought from Adobe, or bought from somewhere else and registered with Adobe, your serial number will be shown there (my Lr 5 serial number is there).

     

    Advice: keep all serial numbers (not just Adobe) in a text file, stored in the cloud, so you can always find your serial numbers if your computer crashes.

    dj_paige
    Legend
    March 15, 2026

    If you bought directly from Adobe, or if you bought somewhere else and registered with Adobe, your serial number is on the Adobe web site. Go to account.adobe.com, sign in, click on “View Billing History” and on the left click on Products. My Lr 5 serial number is still there.

     

    Advice: you should be storing your serial numbers for all products (not just Adobe) someplace that you can find them again if you need them, such as a text file stored in the cloud (so if your computer crashes, you can still retrieve the text file).