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alexanderd67773537
Participant
April 19, 2019
Question

Lightroom 5 - images never finish "loading" (cannot develop)

  • April 19, 2019
  • 1 reply
  • 418 views

Hello, I'm hoping someone can help me out.

I'm running LR5 on an iMac. It's been working fine for the last year or so but about a week ago, while the program would (sometimes) start and I can select images but they never finish "loading" and therefor I cannot develop them. (This also happens under the library tab.) In the past, when I would select an image, it would take a half a second to "load" and would then become sharper and the develop controls would go from greyed out to usable. Now, a little black bar which says "loading" and a spinning wheel just keeps going, never actually loads, and the develop controls never light up to use.

I've tried un-istalling / re-installing the program with no success. I've contact Adobe which told me to ask here since they are no longer trained to help with LR5.

A few other things which may help troubleshoot:

-I am able to see the thumbnails of my images and when clicked, they do change the picture in the main view window.

-The program opens unreliably - in order to open it the last time I had to shut down my computer and restart.

-It seems that, sometimes, even when I "force close" the program it remains open in the background and will not restart (i.e. will not open again in a window).

-I've tried deleting the .lrcat.lock file after force closing (as described in another page of this forum with no luck).

-My mac was updated yesterday to the newest operating system (i.e. this problem began prior to that update).

Any help would be greatly appreciated - this is very frustrating.

Thank you,

Alex

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    1 reply

    Community Expert
    April 20, 2019

    Which version of MacOS do you use?

    Which version of LR 5 do you use?

    What happened to your system before the error occured. I don't have experience with MACs but it is possible the LR5 isn't kompatible with iOS after an update was installed.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    alexanderd67773537
    Participant
    April 20, 2019

    Hi Axel,

    I am currently running MacOS 10.14.4 and LR5 5.7.1

    I don't remember anything specific happening prior to the error occurring; one day I was able to edit photos and the next day the program just wasn't working correctly. I updated MacOS the other day in a last effort to try to see if that would fix things.

    dj_paige
    Legend
    April 20, 2019

    There are many reports of LR 5.7.1 and earlier versions not working properly in OSX 10.13 and above.

    Your choices are to upgrade Lightroom to the current version, or downgrade your operating system to OS X 10.12.