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danid234
Participant
June 6, 2017
Answered

Lightroom 5 won't import my photos

  • June 6, 2017
  • 2 replies
  • 1663 views

I have a macbook pro and lightroom 5. All of a sudden it will no longer import photos. It either tells me an error that is can't find photos or it freezes. I am able to download the photos to iphoto but it converts them during the download to jpegs (they are taken in RAW). I tried making a new catalog to no avail.  I am stumped and I have a photoshoot I need to edit. Please help.

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Correct answer Geoff the kiwi

Try using Image Capture to Download the files to the location you want and then importin from there by Adding... does that work??

2 replies

Geoff the kiwi
Community Expert
Geoff the kiwiCommunity ExpertCorrect answer
Community Expert
June 7, 2017

Try using Image Capture to Download the files to the location you want and then importin from there by Adding... does that work??

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danid234Author
Participant
June 7, 2017

Thank you this worked! This will be good for this instance but for future I don't know why it isn't downloading into lightroom.

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
June 7, 2017

Please tell us the exact message appearing word-by-word or post a screenshot.

Also, please tell us the exact version of Lightroom and the exact version of your Mac OS.

Not being able to import usually has it's cause in not having full write privileges at the target location of the import.

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danid234Author
Participant
June 7, 2017

I have MAC OSx 10.9.5 and lightroom version 5.2

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
June 7, 2017

This really looks like a typical permission issue.

You should update to the latest LR5 version which is 5.7.1 - it's free ;-)

http://trials3.adobe.com/AdobeProducts/LTRM/5_7_1/osx10/Lightroom_5_CCM_LS11.dmg

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