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Inspiring
September 9, 2022
Answered

Lightroom 6.14 acces deniend

  • September 9, 2022
  • 3 replies
  • 728 views

 

after logging out of my account, I can no longer log in and this window appears:

update  required  but W10 is up to date. 

 

what can I do ?

This topic has been closed for replies.
Correct answer angelol2291639

"i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks."

Possible! If you have the CC Desktop App installed- You are operating Lr6 as the Subscription version (CC 2015), and you will only have a 30day trial unless you pay a subscription.

To run Lr6 as the 'Standalone' version 6.14 you would need to use the Adobe Cleaner Tool to wipe Adobe software from the computer, then re-install v6.14 with your Serial Registration Number.

 

 


thanks for clarifications.

3 replies

Inspiring
September 10, 2022

Yes, i rebbot system but no work. I have logged  many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works.
thanks

AxelMatt
Community Expert
Community Expert
September 9, 2022
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Inspiring
September 10, 2022

 I have logged  many and many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works. Probably any W10 mal function.

i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks.

Rob_Cullen
Community Expert
Community Expert
September 10, 2022

"i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks."

Possible! If you have the CC Desktop App installed- You are operating Lr6 as the Subscription version (CC 2015), and you will only have a 30day trial unless you pay a subscription.

To run Lr6 as the 'Standalone' version 6.14 you would need to use the Adobe Cleaner Tool to wipe Adobe software from the computer, then re-install v6.14 with your Serial Registration Number.

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
TheDigitalDog
Inspiring
September 9, 2022

Have you rebooted?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"