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A
angelol2291639
Inspiring
September 9, 2022
Answered

Lightroom 6.14 acces deniend

  • September 9, 2022
  • 3 replies
  • 724 views

 

after logging out of my account, I can no longer log in and this window appears:

update  required  but W10 is up to date. 

 

what can I do ?

This topic has been closed for replies.
Correct answer angelol2291639

"i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
thanks."

Possible! If you have the CC Desktop App installed- You are operating Lr6 as the Subscription version (CC 2015), and you will only have a 30day trial unless you pay a subscription.

To run Lr6 as the 'Standalone' version 6.14 you would need to use the Adobe Cleaner Tool to wipe Adobe software from the computer, then re-install v6.14 with your Serial Registration Number.

 

 


thanks for clarifications.

3 replies

A
angelol2291639Author
Inspiring
September 10, 2022

Yes, i rebbot system but no work. I have logged  many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works.
thanks

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
September 9, 2022

Please take a look here: Solved: Betreff: Lightroom 6.14 - Update Required Browser ... - Adobe Support Community - 12928443

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    A
    angelol2291639Author
    Inspiring
    September 10, 2022

     I have logged  many and many times  and apperars window  with  free trial software and license obtainment. I entered the purchase code and this time LR works. Probably any W10 mal function.

    i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
    thanks.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    September 10, 2022

    "i just updated Adobe Creative Cloud but i don't know if they are connected with problem.
    thanks."

    Possible! If you have the CC Desktop App installed- You are operating Lr6 as the Subscription version (CC 2015), and you will only have a 30day trial unless you pay a subscription.

    To run Lr6 as the 'Standalone' version 6.14 you would need to use the Adobe Cleaner Tool to wipe Adobe software from the computer, then re-install v6.14 with your Serial Registration Number.

     

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
      TheDigitalDog
      TheDigitalDog
      Inspiring
      September 9, 2022

      Have you rebooted?

      Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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