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M
Mad Mattern
Participant
November 16, 2019
Question

Lightroom 6.14 won't open after migrating to a new Mac

  • November 16, 2019
  • 2 replies
  • 1691 views

I have moved to a new Mac and my copy of Lightroom 6.14 migrated okay, but I have had to move my picture files to a new external hard drive. Somenow in trying to import the old catalog I've messed something up so the Lightroom splash screen flashes and then disappears and it doesn't open. How can I reset this? I have a TimeMachine of my old Mac, but not the new one. 

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2 replies

GoldingD
GoldingD
Legend
November 23, 2019
Hi - I have Catalina on the new Mac, and no, I can't get LR to open now. It appears it did create a catalog (empty) before something now prevents it from opening.

So on your MAC, outside if Lightroom, bring up System Preferences, select Security and a Privacy, select the a Privacy tab, scroll down to Files and Folders, make sure Lightroom, and while you are at it Photoshop, and make sure all the boxes are checked

    Karla123
    Karla123
    Participant
    October 19, 2020

    I have the same problem.  I was on a 3-year-old Macbook running Catalina.  Lightroom was working just fine.  (Lightroom 6 version 6.14; Catalina v 10.15.6)  I bought a new (2020) Macbook and used Time Machine to migrate all of my files, apps, etc. to the new laptop from the back-up drive.  When I booted up after import was completed, all of the icons corresponding to apps that I had in the dock of my prior laptop were on the dock of the new laptop.  So far so good.  I tried to open LR, and it wouldn't open.  When I clicked (or double clicked) on the icon, the little light directly below the icon--the one that indicates that the app is open--would come on for a second, then wink out.  Trying to open from the "Applications" menu did nothing.  I uninstalled LR and then reinstalled, using the external hard drive I used to migrate the data in the first place.  That didn't work.  Then I did the same, using a different hard drive with the same data (I keep multiple external back-up hard drives).  Still nothing going.  

     

    I still have LR on my "old" laptop.  Is that the problem?  Do I need to uninstall it?  If so, how do I make nsure I actually can reinstall LR on my new laptop?

     

    I read and tried the instructions in this string, and I did find a couple of boxes to "check" once I got to the end, but that didn't change anything.

     

    Thoughts?  Very, very grateful for any ideas.  Thanks.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    October 19, 2020

    The only way to run Lightroom 6 on Catalina is by doing an operating system upgrade where Lightroom 6 is already installed. That's why it worked on your old laptop.

     

    >>>If so, how do I make sure I actually can reinstall LR on my new laptop?

     

    Regrettably, there is no way of installing Lightroom 6 on a new laptop running Catalina. Your only option is to subscribe to the Adobe Cloud and install the latest version of Lightroom.

    Akash Sharma
    Akash Sharma
    Legend
    November 18, 2019

    Hi there,

     

    Sorry that Lightroom 6.14 is not opening on your computer as you recently migrated to a new Mac computer and the catalog you migrated no longer opens.

     

    Which version of Mac OS are you running on your new Mac? Are you able to create a new catalog on the new Mac?

     

    Please chcekout the system requirements: https://helpx.adobe.com/in/lightroom-classic/system-requirements/earlier-versions.html

     

    Let us know how it goes.

     

    Thanks,

    Akash 

    M
    Mad MatternAuthor
    Participant
    November 23, 2019

    Hi - I have Catalina on the new Mac, and no, I can't get LR to open now. It appears it did create a catalog (empty) before something now prevents it from opening. 

     

    Thanks,

     

    David

    Akash Sharma
    Akash Sharma
    Legend
    November 25, 2019

    Lightroom 6.14 is not supported on Mac OS Catalina. To test is this is related to any permissions related issue, please checkout the response below from Davidg. Let us know how it goes.

     

    ~Akash

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