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Inspiring
April 9, 2025
Answered

Lightroom 6

  • April 9, 2025
  • 3 replies
  • 543 views

Hi I have just installed LR6 on a new computer, had to jump through hoops with the codes but got there in the end, but now when i import images it tells me that it cannot open them. This has happened before and was sorted by remote access but that choice appears to have been discontinued. Is there a quick fix for thiis?

Cheers, Peter.

Correct answer AxelMatt
quote

Hi I have just installed LR6 on a new computer, had to jump through hoops with the codes but got there in the end, but now when i import images it tells me that it cannot open them.

...


By @peterr84294393

 

Which camera type do you use? Which exact LR 6 version do you have installed?

It seems that the RAW format of your camera doesn't support by LR 6

Cameras supported by Camera Raw

 

Here you'll find the installations files for the latest version of LR 6 (6.14)

Mac: https://web.archive.org/web/20231114161051mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

Win: https://web.archive.org/web/20231220005239mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

 

Please be patient, the downloads can take several minutes to start and can proceed slowly.

I'll recommend to save the download files on an USB stick, hard drive or CD/DVD, but it isn't sure how long these links are available.

 

quote

...This has happened before and was sorted by remote access but that choice appears to have been discontinued. Is there a quick fix for thiis?


By @peterr84294393

 

Adobe has stopped supporting LR 6. You can't get support from Adobe anymore.

 

3 replies

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
April 9, 2025
quote

Hi I have just installed LR6 on a new computer, had to jump through hoops with the codes but got there in the end, but now when i import images it tells me that it cannot open them.

...


By @peterr84294393

 

Which camera type do you use? Which exact LR 6 version do you have installed?

It seems that the RAW format of your camera doesn't support by LR 6

Cameras supported by Camera Raw

 

Here you'll find the installations files for the latest version of LR 6 (6.14)

Mac: https://web.archive.org/web/20231114161051mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

Win: https://web.archive.org/web/20231220005239mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC...

 

Please be patient, the downloads can take several minutes to start and can proceed slowly.

I'll recommend to save the download files on an USB stick, hard drive or CD/DVD, but it isn't sure how long these links are available.

 

quote

...This has happened before and was sorted by remote access but that choice appears to have been discontinued. Is there a quick fix for thiis?


By @peterr84294393

 

Adobe has stopped supporting LR 6. You can't get support from Adobe anymore.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Inspiring
April 9, 2025

Hi ,its a canon 80D, worked perfect on my previous computer.

Cheers, Peter.

dj_paige
Legend
April 9, 2025

... when i import images it tells me that it cannot open them.

 

Please provide the exact unedited word-for-word message.

Inspiring
April 9, 2025
Sorry should read , unavailable.
dj_paige
Legend
April 9, 2025

I want to know the complete unedited error message, not a paraphrase

kglad
Community Expert
Community Expert
April 9, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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