Lightroom 6 (CC) keeps crashing

Hi,

Please check are you using updated version of the graphics driver.

Thanks

I have Lightroom CC, and crashing seems to be what it is best at doing. It will not import more than one photo at a time before crashing.

The other non-CC Adobe products—Ps, Ai,Id, etc—work with no problem.

Guess there is always Capture.

Yesterday I updated to El Capitan. Today I updated Lightroom CC and immediately encountered the same crashing problem other people are describing.  Lightroom opened but crashed within 5 minutes, even if I wasn’t doing any editing. For the moment, I seem to have solved the problem--see below.

My system: MacBook Pro Late 2013, 2.6 GHz, 16 GB RAM, Graphics Nvidia Geoforce GT750 m 2048mb, OSX 10.11 El Capitan

What I did:

1. Uninstalled Lightroom CC but selected the option to keep my settings.

2. Restarted my computer.

3. Reinstalled Lightroom CC.

4. Restarted my computers.

5. Opened Lightroom and reduced the number of files I was synching with Lightroom mobile.

6. Eight hours later, Lightroom is working, and has not crashed again. I’m keeping my fingers crossed!

Adobe should address this issue immediately!  Adobe, are you listening?

--Bruce A

Updated to latest version of Lightroom CC for Windows 7 with GPU acceleration enable. Everything was fine. No crashing after test for 1 hour and edited 3 photos. No catalog problem also. Just keep "Triple Buffering for OpenGL" and "Vertical Sync" enable for the ATI graphic card. Still using the previous ATI driver 15.20.1062-150715a-187142C.

Thought didn't find anything new inside Lightroom CC. No performance bump and no slow down. Just don't know what's the update for anyway.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lightroom version: CC 2015.2 [ 1044713 ]

License: Creative Cloud

Operating system: Windows 7

Version: 6.1

Application architecture: x64

System architecture: x64

Logical processor count: 2

Processor speed: 2.9 GHz

Built-in memory: 4095.1 MB

Real memory available to Lightroom: 4095.1 MB

Real memory used by Lightroom: 1107.9 MB (27.0%)

Virtual memory used by Lightroom: 1115.0 MB

Memory cache size: 0.0 MB

Maximum thread count used by Camera Raw: 2

Camera Raw SIMD optimization: SSE2

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

AMD Radeon HD 6700 Series

Check OpenGL support: Passed

Vendor: ATI Technologies Inc.

Version: 3.3.13399 Core Profile Context 15.200.1062.0

Renderer: AMD Radeon HD 6700 Series

LanguageVersion: 4.40

Application folder: C:\Program Files\Adobe\Adobe Lightroom

Library Path: C:\Users\Andy Lai\My Lightroom\My Lightroom.lrcat

Settings Folder: C:\Users\Andy Lai\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) Canon Tether Plugin

2) Facebook

3) Flickr

4) Leica Tether Plugin

5) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002

  Device : 68bf

  Subsystem : 220f1458

  Revision : 0

  Video Memory : 1014

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (High Definition Audio Device)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: LR5x102

Direct2DEnabled: false

GPUDevice: not available

OGLEnabled: true

CC updated my Lightroom about an hour ago and LR has crashed within 2 minutes of opening - EVERY TIME. Mac OS 10.11 (El Capitan). Not happy.  I disabled the Graphics Processor and, initially, I thought that had fixed things as I managed to part edit one photo - before it crashed.

Do I need to delete the latest LR version in order to return to LR5?

For normal operations I did not have any problems with Lightroom 6. Only when exporting I ran into crashes (complete systeem freeze - hard reset needed). BTW a nice program to export and to create a wife/gf friendly photocollection (jpgs only) is to use Jeffrey Friedl's Blog » Jeffrey’s “Folder Publisher” Lightroom Plugin. Works like a charm!

After suggestions in this forum I turned off the GPU, but crashes still occured. In my view this means that it is a CPU issue and not GPU.

This solution worked for me:

• I turned off the GPU
• I downloaded the tweak software for my motherboard (Asus Republic Of Gamers Maximus VI Hero). I think the processor was set at 4.2mhz when I first installed it.
• I turned back the processor speed frequency to 4100 mhz of all four cores.

This seems to be working. During this post it already exported (incl conversion and folder structure) 3000+ images with 15k more to go without a problem). So I think it is simply Lightroom demanding too much from the CPU and causing heat problems. Especially for overclockers amongst us, this will result in systeem crashes.

Hope this will also do the trick for you.

Kind regards,
Peter

my specs:

Windows 10

Intel I7 - 4790k CPU @ 4.00 Ghz

16 GB RAM

AMD Radeon R9 200 series

I'm happy to say that my issue turns out to have been caused by a corrupted catalog. Once it was removed the crashing stopped.

Similar crash problem as initial poster. CC freezes when exiting the Develop module after performing crop and other functions. Turned off GPL and worked fine. Found this discussion and used AndyLai's suggestion dated Aug 2 and now works as advertised. 

Windows 8.1 now 10 Pro. I7 with 64 Gb RAM, ATI  R9 390X 8G DDR5 PCI-E and 3x LG 4K monitors

AMD Catalyst CC version 15.20.1062.1004-150803a1-187674C

I am having the same issue with my 2015 Macbook. Lightroom was working perfectly fine then under load for some reason it strained and have not been able to use lightroom since. keeps crashing after loading and when it does load for the few seconds I have a weird apperance on my images as per attached.

I'm having the same issue.  In fact, it's so bad I can't even turn off "use graphics card."  Luckily I still have LR 5.7 and will have to go back.  Bummer about my current projects that I'll have to START OVER.  Thank you Adobe for exchanging my $50.00 every month so I can waste time, effort and not gain a thing.  Perfect!