Participating Frequently

Answered

Lightroom 6 does not get beyond splash screen

Forum|Forum|9 years ago
April 30, 2017
6 replies
762 views

I am running LR 6.0 on a Dell laptop with Windows 10.

On re-installing LR the software does not get beyond the splash screen

I have tried renaming the cache files and multiple re-installs but to no effect

Software was running fine last week, so I cannot understand what has happened

Many thanks

lightroom 6 fails to*

This topic has been closed for replies.

Correct answer cmgap

Okay so how about a backup from before you noticed it was missing? How often does Lightroom backup? Every time you exit or Once a week? The missing Tokina profile seems to be the lesser of the problems right now. If you can't open Lightroom at all, I would first try to restore from a backup. If you are able to open Lightroom from a backup then you can download and install the Tokina lens profile.

1. Restore a backup catalog

Choose File > Open Catalog.
Navigate to the location of your backed up catalog file.
Select the backed up .lrcat file and click Open.
(Optional) Copy the backed up catalog to the location of the original catalog to replace it.

How to back up catalogs in Lightroom - Adobe Support

https://helpx.adobe.com/lightroom/help/back-catalog.html

2.Work with lens profiles in Adobe Photoshop, Lightroom, and Camera Raw

G

grahamw66286795Author

Participating Frequently

Thank you cmgap and everyone for your help and advice

Opening from an earlier backup, LR tries to open the catalog file, but still hangs in the same place.

I will leave it running in case it just needs to catch up with itself, but it looks to me more as if it is how the program itself opens that is the issue, rather than the database itself.

If all else fails I can go back to a factory boot

G

grahamw66286795Author

Participating Frequently

There was a backup after I noticed that the Tokina profile was missing

cmgap

Correct answer

Community Expert

Okay so how about a backup from before you noticed it was missing? How often does Lightroom backup? Every time you exit or Once a week? The missing Tokina profile seems to be the lesser of the problems right now. If you can't open Lightroom at all, I would first try to restore from a backup. If you are able to open Lightroom from a backup then you can download and install the Tokina lens profile.

1. Restore a backup catalog

Choose File > Open Catalog.
Navigate to the location of your backed up catalog file.
Select the backed up .lrcat file and click Open.
(Optional) Copy the backed up catalog to the location of the original catalog to replace it.

How to back up catalogs in Lightroom - Adobe Support

https://helpx.adobe.com/lightroom/help/back-catalog.html

2.Work with lens profiles in Adobe Photoshop, Lightroom, and Camera Raw

G

grahamw66286795Author

Participating Frequently

The advice was to do a complete reinstall.

Sadly I have only an image from about 2 months ago

cmgap

Community Expert

When you exited Lr before the trouble did you backup Lr? I am not referring to a system backup.

G

grahamw66286795Author

Participating Frequently

Thanks Just Shoot Me but that has not fixed the issue. Software hangs at the same stage

cmgap

Community Expert

Did this person advising you mean to reinstall the Tokina profile or Lr? Do you have a recent backup that you can roll back to?

G

grahamw66286795Author

Participating Frequently

The profile for my Tokina 11-20 lens was no longer showing on the drop down. I was advised by someone else to try re-installing, since the profile was originally working fine there