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February 15, 2017
Answered

Lightroom 6 Installation Failed.

  • February 15, 2017
  • 2 replies
  • 498 views
I was having sooo many troubles with Lightroom so I uninstalled and intended to re install the program. 
I have downloaded Lightroom 6 and when I tried to install it, it came up with an error message saying Installation Failed. Bellow is the Error Summary.
Can someone please help me? I have a job to edit before I have my 3rd baby arrives! Seriously don't have time for this.




Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF015 ...  -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)  ----------- Payload: Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} ----------- ERROR: DF015: Unable to delete symlink "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.app/Contents/Adobe QT32 Server.app/Contents/Frameworks"(Seq 3676) -------------------------------------------------------------------------------------

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    2 replies

    Just Shoot Me
    Legend
    February 15, 2017

    I personally have no problems what so ever with LR on 2 different systems. Since you had problems before the failed attempt to reinstall LR that says your computer itself is the faulty part of the equation.

    Whether the faulty part is some other software or a hardware problem I don't know. But until you fix whatever is faulty on your system you will continue to have problems.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    February 15, 2017