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Participant
January 11, 2024
Question

Lightroom 6 license

  • January 11, 2024
  • 1 reply
  • 142 views

Hi, I'm getting a notification that I would be using an app without a license. I bought Lightroom 6 on CD years ago and now all of a sudden after years I get this message. How can this notification be disabled?

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1 reply

Rob_Cullen
Community Expert
Community Expert
January 12, 2024

You will not get any help from Adobe for Lightroom v6 (old perpetual version). Your only chance is to confirm your Serial Number is legitimate by a chat with Support and provide your purchase details, and be lucky that they might be willing to help.

Contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), Typing “Agent” into the chat text field will bypass the initial chatbot to reach a human voice.

It is known that illegal copies of Lr6 were distributed on disc, only to be discovered years later as invalid licences.

Invalid or revoked serial numbers

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .