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garu_386
Participant
June 27, 2017
Answered

Lightroom 6 will not launch any more on Win 10

  • June 27, 2017
  • 1 reply
  • 2618 views

Launch of the program fails with following error:

Procedure entry point AgTransitCargo_pushTransitCargo could not be located in the dynamic link library , C:\Program Files\Adobe\Adobe Lightroom\wichitafoundation.dll.

I've tried all possible troubleshooting procedures described in your forum with no success. I tried:

-Reregister AGKernel.dll with Windows: https://support.microsoft.com/en-us/kb/249873

-Repair Windows: https://support.microsoft.com/en-us/kb/929833

-Install all available updates for Windows: Install Windows updates

-Uninstall and reinstall Lightroom

I re-installed MS Visual basic C++ 2012. Uninstalled and re-installed LR 6

Windows 10 is fully updated.

Please provide solution or fix this issue as soon as possible.

Kind regards,

Abaz

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi Abaz,

    We sorry that you're having trouble using Lightroom. Please use the Creative Cloud Cleaner tool to remove Lightroom and then reinstall it again. Use the Creative Cloud Cleaner Tool to solve installation problems

    Let us know the outcome.

    Thanks,

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    June 29, 2017

    Hi Abaz,

    We sorry that you're having trouble using Lightroom. Please use the Creative Cloud Cleaner tool to remove Lightroom and then reinstall it again. Use the Creative Cloud Cleaner Tool to solve installation problems

    Let us know the outcome.

    Thanks,

    Akash

    J
    janab1
    Participant
    August 21, 2017

    Hi,

    I have an identical problem and tried your solution using Creative Cloud Cleaner Tool.

    Unfortunately it did not find anything to "uncomment" other than "removeFlashPlayer" and

    Adobe Id Credentials"

    Spent hours to get to that point. I feel cheated by Adobe.

    How can I get my Lightroom back??   PLEASE HELP!

    Win10 64

    8GB mem

    2GB mem gr card

    Lightroom 6.10.01

    KR Seals
    Community Expert
    KR SealsCommunity Expert
    Community Expert
    August 22, 2017

    The latest version of LR is 2015.12.

    Update to that version and see if you still have the problem.

    Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
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