Lightroom 6 won't start and crashes upon start- activated after I did update.

Forum|Forum|8 years ago
December 22, 2017
3 replies
946 views

Hi all, I have Lightroom 6 as a orinanal stand alone licence.

After I did the Adobe update for Lightroom the program removed itself from my MAC -

I reinstalled it and since then every time I try and start the program it crashes Instantly and unable to use it.

I never had any issues with the program until I did the update.

Im not getting any support from Adobe except to ask the forum,

Help? if not I want my money back.

This topic has been closed for replies.

A

AxelMatt

Community Expert

Have you tried to deactivate the GPU support?

Adobe Lightroom GPU Troubleshooting and FAQ

You can also try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Just Shoot Me

Legend

What you probably did was use the Creative Cloud Desktop app and you installed LR Classic CC V7 and in the process it uninstalled LR 6.

You need to uninstall LR C CC V7 and then download the Base LR 6 installer and the .14 update from here.

Download Photoshop Lightroom

Then Uninstall the Creative Cloud Desktop app as with the stand alone license you don't need it and should not use it.

dj_paige

Legend

Please state the exact version NUMBER of the update. (We need the version NUMBER and not words like "latest")

Please state the exact version NUMBER of your operating system.

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