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Participant
March 10, 2024
Question

lightroom

  • March 10, 2024
  • 1 reply
  • 121 views

J'ai désinstallé par erreur Lightroom. je veux la réinstaller mais on me demande de payer à nouveau alors que j'ai renouvelé mon abonnement à Adope le 12 janvier 2024. Comment faire pour récupérer  lightroom? Merci de votre répons

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1 reply

dj_paige
Legend
March 10, 2024

Are you talking about Lightroom (Lr icon) or Lightroom Classic (LrC icon)?

 

If you are using the same e-mail address as when you renewed the subscription, it shouldn't ask you to pay again. Also, you can go to account.adobe.com, sign in and then verify that you do have a subscription.

 

Also, make sure you have the correct subscription, for example if you have a subscription to the "Lightroom plan" and you want to use Lightroom Classic, this does indeed cost extra. However in this case you can simply change your subscription to the "Photography Plan", rather than paying extra for Lightroom Classic. What subscription do you have, according to account.adobe.com?