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Participant
September 15, 2022
Question

Lightroom Albums Disappeared

  • September 15, 2022
  • 2 replies
  • 112 views

My company recently migrated all Adobe accounts into one consolidated account.  As such, I was assigned a new user id & password.  I currently use the full Creative Cloud apps. When I logged out of my old account and logged in with my new user all my albums in Lightroom CC disappeared.  All the images I have processed over the several years are gone.  The Lightroom library is still stored on my computer with all the images.  Does anyone have a suggestion on how I can get all my albums restored with all the image edits done over the years?

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2 replies

Participant
September 15, 2022

Thank you.  I will post in the ecosystem forum.

dj_paige
Legend
September 15, 2022

I assume you are using Lightrooom (Lr icon) and not Lightroom Classic (LrC icon). If so, you have posted in the Lightroom Classic forum, which would be the wrong forum for your question. Please post in the Lightroom (ecosystem) forum.