Lightroom and lightroom classic sync

Question

Hi, for some time now I’ve been editing my photos only in the Lightroom app on macOS, and I took a break from using Lightroom Classic. Yesterday I decided to go back to Classic, but the photos I edited in the Lightroom app won’t work in the Classic version. When I try to import them, the preview is unavailable, and if I try to drag the photos into the program or import them, I get an error.

Just to add, I have all the latest updates installed, the photos are stored on an external drive, and they’re saved as local files, not in the cloud.

Has anyone else encountered this issue and knows how to fix it?

BartoSzymanski · Accepted Answer

Before I tried doing anything else, I uninstalled and reinstalled the app. Now everything works, so thank you for trying to help, but fortunately there were no major issues...

Rob_Cullen · Answer

"When I try to import them......". If 'Lightroom-Classic'  is set to sync there should be no reason to Import anything.The Sync will automatically download images imported to 'Lightroom', save them in a local folder, and add them to the LrC Catalog. Maybe you are seeing greyed out previews in the import dialog because LrC believes you are importing duplicates of photos that already exist in the catalog (exist because of the automatic sync download). Note: I am also personally confused by the complications of using both Lightroom and Lightroom-Classic in the one computer.

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